HR and Immigration Administrator (Dubai) - Executive & Corporate Office - 97573 - Grade 5

Position Details

Dubai Operations

Executive & Corporate Office

University of Birmingham, Dubai campus

Salary: Competitive

Grade: 5

No. of positions: 1

Full time

Location: Dubai, UAE

Closing date: 5th October 2025

University of Birmingham Dubai

Having established ourselves in Dubai International Academic City in 2018 we have now moved to our new state-of-the-art campus which opened in Sept 2021. These posts represent an excellent opportunity to join an ambitious World Top 100 University as we continue to grow our long-term strategic mission in Dubai, the UAE and the wider region. Our campus reflects the very best of Birmingham through our presence in Dubai.

Background

Professional Services Ethos

Our ethos as a Professional Services team has been developed in line with the principles of being a Birmingham Professional. In Dubai this means that all Professional Services colleagues seek to collaborate effectively to ensure the needs of the whole campus community and our stakeholders are met. We work constructively together to provide a flexible range of service and support that adapt to the changing needs of the campus as we grow. There are specific focal points in the academic cycle when all Professional Services team members will be expected to contribute regardless of their primary role, for example Welcome or Graduation.

In addition, the duties listed below are illustrative of the general nature and level of responsibility of this post which is likely to change over time in response to the needs of the campus and as you develop your experience and skills. You will have the opportunity to develop and may also need to specialise your duties further, over time, in agreement with your manager.

To contribute to the success of the team and the University’s vision for the Dubai Campus the Professional Services team will be seeking to continue to recruit and develop colleagues who display:

• a high level of intellectual aptitude;
• strong agility and a portfolio of skills that can adapt to meet changing circumstances;
• an innovative and creative mindset; and
• both an enterprising and entrepreneurial nature to support our growth and pursuit of excellence.

We are seeking a highly organised and detail orientated individual who has an interest in HR Administration.

The successful candidate will serve as the key point of contact for HR Administration across the campus, working closely with colleagues in both Edgbaston and Dubai.

They will be responsible for managing and processing a wide range of employee and data with strict confidentiality, ensuring accuracy, compliance, and the consistent delivery of a high standard of service.

Main Duties

General:

• Promotes equality and values diversity acting as a role model and fostering an inclusive working culture
• Actively manages equality, diversity and inclusion through monitoring and evaluation and actively challenging unacceptable behaviour
• Undertake continuous personal and professional development

Main:

HR Administration

• Respond to general administrative queries and escalate complex matters to the University Advisory Teams as appropriate.
• Provide comprehensive clerical and administrative support across the employee lifecycle including onboarding and offboarding.
• Coordinate with external providers as needed to manage payroll and medical insurance processes.
• Maintain accurate and up-to-date digital records of employee personal data manually, ensuring information is readily accessible for audits and reporting purposes.
• Prepare and issue salary certificates, employment letters, and other HR related documentation as required.
• Prepare and submit government data reports in compliance with KHDA and CHEDS requirements annually.
• Oversee Occupational Health processes for staff and students on behalf of the colleges.
• Raise and track purchase requisitions in accordance with university procedures.

Immigration Processing

• Stay up to date with UAE Labour Law and immigration requirements, advising on compliance and changes where relevant.
• Process visa applications for staff and students through the AXS Immigration Portal including renewals and cancellations, with a high degree of accuracy and timeliness.
• Maintain monthly visa processing reports for review by key stakeholders.
• Apply knowledge and experience to resolve more complex immigration issues.

Employee Wellbeing & Inclusion

• Provide administrative support for campus wellbeing initiatives and actively contribute to the University’s Equality, Diversity & Inclusion (EDI) networks.
• Partner with Dubai-based colleagues to support a comprehensive HR function, including Learning & Development, Health & Safety, and EDI initiatives.
• Proactively review processes, recommend improvements, and share best practices to enhance efficiency and employee experience to foster a culture of excellence.

Other Duties:

• Undertake training and additional responsibilities to support the purpose of the role and the organisation’s success.
• Actively participate in team and organisational meetings.
• Carry out any other tasks relevant to the needs of the organisation as directed by the Executive Office Manager.

Required Knowledge, Skills, Qualifications, Experience

• Professional HR experience is desirable.
• High level of discretion and trustworthiness, handling confidential information with care.
• Strong communication skills, with attentive listening abilities.
• Tact, diplomacy, and a professional approach.
• Excellent organisational and planning skills, with the ability to thrive in a fast paced environment.
• Attention to detail and strong problem-solving abilities.
Analytical thinker with a proactive approach to developing solutions.

In return, you will receive a competitive package and play a key role in our ambitious University’s expansion as we enhance our international reputation and global footprint.

We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy . You can find out more about our work to create a fairer university for everyone on our website .