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HR and Operational Lead

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Job Title: HR & Operations Lead

Location: Calicut

Experience: 3+ Years

Industry: IT Services

Tools: Zoho People, Zoho Payroll, Zoho Learn

About the Role:

We’re looking for an experienced and process-driven HR & Operations Lead to manage

end-to-end HR and payroll operations, drive SOP implementation across departments,

and lead learning and development initiatives. You’ll play a key role in shaping a positive

work culture, aligning people and processes with business goals, and empowering

teams through structured training, clear workflows, and consistent HR practices. You'll

also lead a capable HR team and manage the Zoho HR suite effectively.

Key Responsibilities:

● Manage payroll, employee lifecycle, and compliance using Zoho People & Zoho

Payroll

● Lead HR team and ensure delivery excellence in all HR functions

● Drive SOP creation and implementation across departments using Zoho Learn

● Run L&D programs and manage training paths via Zoho Learn

● Improve employee experience, culture, and performance systems

● Ensure HR compliance and accurate reporting

Requirements:

● 3+ years in HR operations with team leadership experience

● Mandatory: Experience with Recruitment, Payroll, L&D, SOPs and Workforce

Management.

● Familiarity with Zoho People, Zoho Payroll & Zoho Learn will be a plus.

● Strong in process implementation, compliance, and cross-functional coordination

● Excellent communication, leadership, and problem-solving skills

Why Join Us?

● Own and lead HR strategy in a fast-growing tech environment

● Cross-functional leadership exposure

● Drive real impact across people, systems, and processes

Apply now if you’re ready to elevate HR from operations to strategic impact.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

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