We are looking for customer-focused individuals to implement UKG Ready HRMS/Payroll offering. As a Senior Solution Consultant, you will be part of a growing dynamic team responsible for the high-quality, complete implementation of our core HRMS product. Qualified candidates are self-starters with exceptional organizational and problem-solving skills who are highly motivated to provide excellent customer service. Candidates will also possess a general knowledge of payroll concepts and regulations and be comfortable working in a fast-paced, exciting environment.
Duties and Responsibilities:
-
Leveraging your Payroll knowledge and experience to consult on best practices and assist clients in designing and building a solution that meets their needs
-
Working cross-functionally and amongst a team on new customer implementations
-
Acting as the subject matter expert for clients on the Ready product
-
Staying up to date on the latest product features and functionality
-
Driving consistency into Ready delivery practices by leveraging your implementation experience to define processes and best practices for the services organization
-
Using common excel functions, such as VLOOKUP, to format data files and import into UKG Ready
-
Proactively communicate with customers and UKG Project Team members to keep them apprised of project status, mitigating and providing solutions for process or product related issues.
-
Utilizing critical thinking and problem-solving strategies to complete tasks Completing project milestones by due dates and keep project tracking tool updated on a weekly basis.
-
Creating & build custom reports within product
-
Contributing to team objectives that may have impact on the area/group
-
Informally mentoring peers based on expertise
Basic Qualifications:
-
5+ years’ experience implementing Payroll products/systems Workforce Ready/SAP HCM/People soft/ADP HCM)
-
BS/BA degree or equivalent experience
-
Demonstrated ability to troubleshoot technical issues
Preferred Qualifications:
-
SHRM, FPC, CPP certification
-
Microsoft Excel skills (VLookup, pivot tables, formulas)
-
Experience in payroll with UKG Ready//SAP HCM/People soft/ADP HCM)
-
Excellent communication and consulting skills
-
Ability to work in a fast-paced team environment