HR Associate – Operations

HR Associate - Operations

Company: Aria Holding

Business Unit: Human Resources

Reports to: HR Manager

Location: UAE

Job Description:

The HR Associate - Operations supports the day-to-day operations of the HR department, focusing on employee record management, data entry,

and assisting with HR processes such as onboarding, offboarding, and employee queries.

Key Responsibilities:

• Employee Records Management: Maintain accurate and up-to-date employee records in HRIS and physical files.

• Onboarding and Offboarding Support: Assist with the onboarding process for new hires and manage offboarding procedures for exiting

employees.

• HR Data Entry: Ensure timely and accurate entry of employee data into HR systems.

• Employee Query Management: Respond to employee queries related to HR policies, benefits, and procedures.

• HR Operations Support: Provide general administrative support to the HR department, including filing, reporting, and coordinating HR

activities.

KRAs and KPIs:

1. Data Accuracy and Record Management:

• KPI: Accuracy of employee records and data entry.

• KPI: Timeliness in updating records and responding to changes.

2. Onboarding and Offboarding Efficiency:

• KPI: Smooth execution of onboarding and offboarding processes.

• KPI: Feedback from new hires and exiting employees on the process.

3. Employee Query Resolution:

• KPI: Response time to employee queries.

• KPI: Satisfaction scores from employees regarding HR support.

4. Operational Support:

• KPI: Timeliness and effectiveness of administrative tasks.

• KPI: Support provided to HR projects and initiatives.