HR Coordinator

People & Culture Coordinator

Purpose: To provide operational support to the People & Culture team on all aspects of the employee lifecycle. The role will have a clear focus on delivering high quality people administration across the company whilst helping to deliver a friendly and effective people-focused service.

Reporting To: People & Culture Manager

Working Hours & Location:

• Monday to Friday, 9:00am – 5:00pm based in our Hemel Hempstead Head Office.
• Hybrid working arrangement, with the opportunity to work from home one day per week following successful completion of the induction period.

Responsibilities:

Onboarding & Recruitment Administration

• Accurately prepare and issue offer letters, employment contracts, and new-joiner packs.
• Coordinate onboarding logistics, including orientation scheduling, background checks, and right-to-work/visa verifications.
• Collating interview packs for hiring managers during the recruitment stages and ensuring that completed packs are received before job offers are issued.
• Tracking probationary periods and preparing the relevant documentation.

Data & Record Keeping

• Maintain accurate, up-to-date, and confidential employee records in the company HRS (e.g., CIPHR) including new joiner set-ups.
• Process changes in employment, such as promotions, salary adjustments, and leavers.
• Administering exit processes.
• Generate regular and ad-hoc reports regarding holidays, absence and performance metrics etc.
• Partner with Payroll and deliver timely reports to ensure Payroll data is processed correctly.
• Archiving of People documents in keeping with ISO 27001.

Employee Support & Operations

• Serve as the first point of contact for employees and managers regarding routine people support requests (e.g., benefits, system queries, location of documents, references etc).
• Administer employee benefits (e.g., holiday purchasing, EV salary sacrifice etc) and assist with enrolment processes.
• To manage the administration of all employee recognition and anniversary rewards in a timely manner.
• To provide notetaking support for employee relation matters and support on coordinating casepacks.
• To escalate employee relations matters to the Advisory Lead/People & Culture Manager/Director where necessary.
• To support on ad-hoc People & Culture projects as and when required.

Success enablers:

• Capable of building high levels of trust and respect at all levels.
• Highly organised with impeccable attention to detail.
• A confident communicator who can handle sensitive information with discretion.
• A collaborative team player with a proactive approach.
• Capable of working independently, managing multiple priorities under tight deadlines.
• Passionate about inclusion and great people support.

Qualifications and experience:

Your areas of knowledge and expertise that matter most:

• CIPD Level 3 certified or working towards.
• HR experience or experience in People administration.
• High-level proficiency in HR systems.
• Proficient in Microsoft Office.
• Working knowledge of UK-GDPR and Right to Work

Work Location: In person