HR Coordinator Intern

IncRuiter is a next generation technical screening and talent assessment platform.
We are a SaaS based organization with interview service (IaaS) at its core. IaaS &
Video Interview Platform has a combined market size of 5-6Bn USD. It’s a niche
and new market segment in the B2B sector.

The HR Coordinator at Incruiter serves as the key liaison between clients, candidates, and
interview panels, ensuring seamless communication, scheduling, and resolution of any escalations. They play a pivotal role in driving an efficient recruitment process while maintaining client and candidate satisfaction.

Roles and Responsibilities:

1. Client Handling:

● Act as the primary point of contact for clients, ensuring clear and professional communication.
● Understand client requirements and expectations to align recruitment solutions accordingly.
● Build and maintain strong client relationships to foster trust and repeat business.

2. Scheduling:

● Coordinate and schedule interviews between clients, candidates, and interview panels efficiently.
● Manage calendars to avoid scheduling conflicts and ensure timely updates to all stakeholders.
● Use appropriate tools to streamline scheduling and improve the overall recruitment process.

3. Client Responding:

● Promptly address client inquiries via email, phone, or other communication channels.
● Provide timely updates regarding recruitment progress and candidate status.
● Ensure a smooth flow of communication between clients and the internal team.

4. Client Escalation Handling:

● Manage and resolve client escalations in a professional and timely manner.
● Investigate issues thoroughly, identify root causes, and provide actionable solutions.
● Escalate unresolved issues to senior management if necessary while ensuring client satisfaction.

5. Panel Coordination:

● Liaise with interview panels to ensure their availability for scheduled interviews.
● Share relevant candidate information and interview materials with the panel in advance.
● Provide support to the panel for any technical or logistical requirements during interviews.

6. Candidate Coordination:

● Communicate interview schedules, instructions, and expectations to candidates clearly.
● Assist candidates with any queries related to the interview process.
● Ensure candidates are well-prepared and follow up on post-interview updates.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: Prior Internship experience in coordination and client-facing roles is a plus.
● Skills: Strong communication and interpersonal skills, with excellent organizational and
multitasking abilities.
● Knowledge: Familiarity with recruitment processes, tools, and scheduling software.
● Problem-Solving: Ability to manage escalations and resolve conflicts efficiently.
● Flexibility: Comfortable working in a fast-paced, client-focused environment.

Why Join Us?
● Be a part of a growing company with significant opportunities for professional and personal growth.

Job Types: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹15,000.00 per month

Work Location: In person