Human Resources Intern

• Welcome team members and guests with a smile and positive attitude!

• Professionally and legally represent Adventureland Resort to ensure continued compliance with all federal, state, and local employment laws

• Assist with the hiring of qualified job applicants for open positions; Duties may include , but are not limited to , applicant screening, interviews, onboarding, and conducting new hire orientations

• Lead and complete special projects to improve processes related to HR

• Identify opportunities for program improvement and assist with developing and implementing enhancements to HR processes

• Collaborate with leadership and the department heads open channels of communication between departments

• Prepar e orientation packets for new employees

• Assist with processing HR paperwork , employee transactions, and terminations

• Handle employment-related inquiries from applicants, employees, and supervisors

• Assist with data entry into HRIS and Learning systems

• Review and track compliance with work permits for minors

• Assist employees with Workday navigation and password resets

• Assist with the coordination and execution of exciting team member events

• Assist with copying, filing and various other administrative duties

• Assist with timekeeping for assigned departments

• All other duties assigned by leadership
  

J1 International Student Responsibilities:

For certain Palace locations, this position will assist HR leadership with day-to-day management of the summer international exchange program. Duties may include:

• Assist J1 International Students with questions, housing payments, paperwork processing, etc.

• Assist with new international student orientation sessions

• Welcome new arrivals and help get them checked in and moved into housing

• Help prepare beds in the student housing facility prior to move in

• Assist students with submitting Social Security paperwork

• Assist students with opening new bank accounts

• Transport J1 students to approved destinations, when needed

• Assist with addressing any concerns the students may have
  

Education & Work Experience:

• Intern candidates must be currently enrolled in a higher education program, majoring in Human Resources , Business Management, Industrial Engineering or related field of study

• Minimum of 1- year of related work experience in HR or Hospitality highly desired.
  

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 18 years of age to comply with Iowa Child Labor Laws

• Ability to work flexible schedule, including evenings, weekends, and holidays

• Must have reliable transportation to and from work for your scheduled shift

• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

• Ability to portray a positive, professional attitude

• Ability to maintain confidentiality and protect sensitive employee data

• Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests

• Must be proficient in Microsoft Outlook, Excel, Word, and Power Point

• Knowledge of Google Sheets or Smart Sheet, a plus

• Ability to use office technology and equipment, such as PC, software, and copier

• Ability to follow direction, multi-task, and work as part of a team as well as independently
  

Physical Requirements:

• Ability to remain seated for extended periods of time , while using a computer

• Ability to stand or walk for long periods of time throughout the workday

• Ability to occasionally stoop, twist, kneel, bend, squat , or reach above shoulders

• Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more
  

Working Conditions:

• This role will be primarily based in an office setting with some interaction with other outdoor park locations

• Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions

• Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments