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Job Summary

We are looking for a dynamic and process-driven HR Assistant to manage handle day-to-day HR operations for our automotive service center. The role involves end-to-end recruitment, attendance & payroll support, employee engagement, training coordination, and compliance management. Strong coordination with workshop, bodyshop, parts, customer care, and front-office teams.

Key Responsibilities

1. Recruitment & Onboarding

  • Manage end-to-end recruitment for technicians, service advisors, warranty, CRE, drivers, floor controllers, parts staff, and back-office roles.
  • Conduct screening, telephonic interviews, scheduling, and documentation.
  • Coordinate technical trade tests for technicians.
  • Prepare offer letters, appointment letters, and onboarding kits.
  • Conduct employee induction (HR + dealership orientation).

2. Attendance & HR Administration

  • Monitor biometric attendance daily and share absenteeism reports.
  • Track late comers, overtime, weekly offs, and shift schedules.
  • Manage leave records and monthly payroll inputs.
  • Maintain employee personal files, HRIS entries, and MIS reports.

3. Training & Development

  • Maintain skill matrix for all service roles.
  • Coordinate OEM training nominations (e.g., Mahindra Mile).
  • Plan internal soft skills, technical training, and refresher training.
  • Track training completion and effectiveness.

4. Performance Management

  • Track KPIs for service staff (SA, CRE, Technician, QC, Floor Controller, Parts, Warranty).
  • Assist in monthly and quarterly performance reviews with HODs.
  • Maintain appraisal records and increment sheets.
  • Implement performance improvement plans (PIPs).

5. Employee Engagement & Welfare

  • Organize birthdays, team-building events, safety meetings, rewards & recognition.
  • Run employee satisfaction surveys and resolve grievances.
  • Promote workplace discipline, grooming standards, and HR policies.

6. Compliance & Policies

  • Ensure compliance with labour laws:
  • ESIC, PF, minimum wages
  • Shops & Establishment
  • Gratuity, Bonus
  • Maintain statutory registers and coordinate with auditors.
  • Ensure contractor compliance and maintain vendor records.

7. Exit Management

  • Conduct exit interviews and clearance formalities.
  • Manage F&F process and separation documentation.
  • Analyze attrition and report trends to management.

Required Skills & Eligibility Education

  • MBA/PGDM in HR / BBA HR
  • Any graduate with HR experience in automotive is preferred

Experience

  • 1–5 years in HR domain
  • Preferably from an automotive dealership/service center/manufacturing background

Key Skills

  • Strong communication & coordination
  • Knowledge of labour laws
  • Recruitment & onboarding expertise
  • Training coordination
  • HR MIS reporting (Excel mandatory)
  • Employee relations & conflict handling
  • Time management and discipline monitoring

Salary Range

₹15,000 – ₹25,000 per month
(Depending on dealership size & candidate experience)

Why Join Us?

  • Work with a reputed automotive dealership
  • Structured HR processes and career growth
  • Exposure to full-service operations: workshop, bodyshop, parts & customer care
  • Opportunity to build strong workforce culture and development programs

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person

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