HR Generalist

As L.A.'s premier performing arts destination, The Music Center convenes artists, communities and ideas with the goal of deepening the cultural lives of every resident in Los Angeles County. The $80 million non-profit performing arts organization has three divisions: TMC Arts, TMC Ops and TMC Business Services. TMC Arts, The Music Center’s programming engine, provides year-round programming inside The Music Center’s four theatres, which include Walt Disney Concert Hall, Dorothy Chandler Pavilion, Ahmanson Theatre and Mark Taper Forum; on Jerry Moss Plaza; outside at Gloria Molina Grand Park, a 12-acre adjacent green space; and in schools and neighborhoods all over Los Angeles County. TMC Arts presents world-class dance with Glorya Kaufman Presents Dance at The Music Center, free and low-cost public concerts and events, as well as K–12 arts learning programs, workshops, performances, interactive experiences and special events. TMC Ops manages the theatres, Jerry Moss Plaza and Gloria Molina Grand Park, which comprise $3 billion in county assets, on behalf of the County of Los Angeles. TMC Business Services includes Advancement, Human Resources, Finance, Tech Services, and Marketing and Communications. The Music Center is also home to four renowned resident companies—Center Theatre Group, Los Angeles Master Chorale, LA Opera and LA Phil.

POSITION SUMMARY:

Reporting to the Senior Vice President of People and Culture, the HR Generalist is responsible for delivering comprehensive human resources support across assigned client groups. This role partners with managers and employees on a variety of HR matters including recruitment, employee relations, compensation, employee development, and performance management. The HR Generalist will also administer benefits, leaves of absence, workers’ compensation, retirement, and compensation programs. Acting as a trusted advisor, the HR Generalist uses expertise and analytical skills to resolve issues while fostering a positive employee experience.

DUTIES & RESPONSIBILITIES TO INCLUDE, BUT NOT LIMITED TO:

• Provide HR support to assigned client groups, ensuring timely and accurate processing of HR transactions such as new hire onboarding, employee status changes, and terminations.
• Serve as the first point of contact for employee relations issues, escalating as appropriate, including intake of complaints, grievances, and investigations.
• Provide guidance to employees and managers on HR policies, practices, and procedures, including performance management and workforce planning.
• Manage the full-cycle recruitment process, including job postings, interviews, selection, and offers.
• Support and deliver new hire orientations and conduct exit interviews.
• Respond to employment-related inquiries from employees and supervisors in a customer service–oriented manner.
• Administer employee benefits programs, including leave of absence, workers’ compensation, retirement plans, and compensation processes
• Respond to unemployment claims and ensure compliance with federal, state, and local employment laws and regulations, as well as collective bargaining agreements.
• Support diversity, equity, inclusion, and accessibility (DEIA) strategies and actively participate in the implementation of new programs, policies, and procedures.
• Maintain knowledge of HR and industry trends, best practices, regulatory changes, and new technologies.
• Identify opportunities for process improvements and contribute innovative ideas to strengthen organizational effectiveness and employee engagement.
• Build and maintain positive relationships that engage, motivate, and influence staff across the organization.
• Perform other duties as assigned.

BASIC QUALIFICATIONS:

• Bachelor’s degree.
• Minimum 4 years of progressive HR experience.
• Knowledge of compensation and benefits practices, including leave administration and workers’ compensation required.
• Experience in employee relations and performance management.

DESIRED SKILLS:

• PHR or SHRM-CP certification desired.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multi-task effectively.
• Analytical and problem-solving skills with sound judgment.
• Ability to work independently and as a team contributor.
• Comfortable partnering with all levels of staff.
• Acts with integrity, confidentiality, and professionalism at all times.

PHYSICAL REQUIREMENTS:

• This role may involve a mix of sitting, walking, and occasional standing. Some tasks may require light bending, reaching, or light lifting. The position also involves frequent use of hands for typing and other tasks. Clear vision, hearing, and verbal communication are important to perform essential job functions.

We offer a highly competitive salary range of $90,000 - $100,000 annually for this full-time, exempt position. Your comprehensive compensation package includes top-tier medical, dental, and vision health plans, generous paid time off (vacation and sick days), a robust 401(k) plan with employer contributions and match, group term life insurance, and flexible spending accounts.

The weekly administrative schedule is 35 hours per week, approximately 9 am – 5 pm Monday to Friday, with adjustments to accommodate special events and activities. Currently, The Music Center practices a hybrid (remote with scheduled onsite team days) weekly schedule and work onsite/in person for live events, which may require on-site support. This scenario may change and is also subject to the responsibilities of the position.

EQUAL OPPORTUNITY EMPLOYER