HR Generalist - Operations & Total Rewards

At Vericel Corporation, we are pioneers in advanced cell therapies for sports medicine and severe burn care, transforming patient lives through cutting-edge regenerative medicine. Our commitment to innovation, patient-centered focus, and scientific excellence drives us to develop groundbreaking treatments including MACI (knee cartilage repair), Epicel and Nexobrid (burn care).

Position Summary:

We are seeking a proactive and detail-oriented HR Generalist – Operations & Total Rewards to join our team. In this role, you’ll support employees and managers across the full spectrum of HR—enhancing processes, managing programs, and contributing to initiatives that help people thrive at work. From onboarding and benefits to engagement, performance, and compliance, you’ll play a key role in ensuring a seamless employee experience while also helping shape programs that strengthen our culture and support business success.

If you thrive in a collaborative, fast-paced environment, enjoy problem-solving, and want opportunities to grow your skills across multiple areas of HR, this position offers the chance to have meaningful impact while developing as an HR professional.

Schedule:

This position is in-office from Monday – Thursday in our new Burlington, MA location, with flexibility to work remotely on Fridays.

Key Responsibilities

• HR Operations
  • Lead onboarding and offboarding to ensure positive and seamless employee experiences.
  • Be a trusted partner for employees by responding to HR-related questions with empathy and accuracy.
  • Maintain and continuously improve HR process documentation, SOPs, and workflows.
  • Partner with the HR team to streamline processes and implement technology solutions that enhance efficiency.
• HR Programs & Employee Experience
  • Support core HR programs such as performance management, benefits enrollment, engagement surveys, and training.
  • Collaborate on HR communications and events that strengthen employee connection and culture.
  • Maintain and enhance the HR intranet, ensuring employees and managers have access to helpful resources.
  • Collect and analyze data to provide insights that inform HR initiatives and foster an inclusive, high-performing culture.
• Total Rewards
  • Serve as the first point of contact for benefit-related inquiries, working closely with vendors as needed.
  • Administer employee benefit programs, including configurations, audits, and annual enrollment.
  • Assist in developing benefit communications and educational resources for employees and managers.
  • Support compensation initiatives, including survey submissions, job evaluations, role benchmarking, and market research to ensure competitive and equitable pay practices.
• Compliance & Data Management
  • Ensure HR practices and processes comply with federal, state, and local regulations.
  • Maintain accurate employee records and reporting for audits and compliance reviews.
  • Support monthly compliance actions and contribute to continuous improvement in data integrity.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3–5+ years of progressive HR experience with exposure to HR operations, benefits, and/or total rewards.
• Strong analytical skills and proficiency with Excel.
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities.
• Ability to handle sensitive information with discretion and integrity.
• Exceptional communication skills and ability to build strong relationships across levels.
• Experience implementing and administering HR systems or programs that improve efficiency and employee experience.
• A proactive, problem-solving mindset with a balance of independence and collaboration.
• Experience in a fast-paced, growth-oriented environment.

Why Join Us?

This is a unique opportunity to impact the organization by combining hands-on operational work with exposure to impactful HR programs. You’ll gain experience in a variety of areas—ranging from benefits and compensation to employee engagement and performance—while working closely with employees, managers, and leaders at every level.

You will be part of a collaborative HR team that values innovation, ownership, and continuous improvement. We’re committed to supporting your development and creating an environment where you can expand your skills, take on new challenges, and help us build upon a culture where people feel engaged, supported, and able to succeed.

EEO Statement

All applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status and will receive consideration for employment and will not be discriminated against on the basis of disability. Vericel Corporation is an Equal Opportunity/Affirmative Action Employer.

Vericel Corporation is VEVRAA federal contractor and desires priority referrals of protected veterans for job openings at all locations within the state.