HR Live Support Advisor - 24/7 Contact Center Pro

A leading global employer in the Riyadh Region is seeking an HR Contact Center Professional to manage customer service operations. The ideal candidate will possess a Bachelor's degree and have experience in contact centers or human resources. Responsibilities include handling live phone calls and chats, problem-solving real-time employee issues, and maintaining high performance metrics. Schedule flexibility is essential for supporting 24/7 operations. The role emphasizes empathetic communication and critical thinking skills.