HR Manager - Senior Home Care

Location: Columbus, Ohio

Type: Full-time in person

Compensation:

$55,000 - $60,000/yr. In base salary

Benefits and retirement plans are available

Reports To: Executive Director / Ownership

Position Overview

The HR Manager at Visiting Angels is responsible for overseeing all aspects of human resources management within the agency, with a strong focus on caregiver recruitment, retention, compliance, and employee relations. This role ensures that the agency has a reliable, qualified, and motivated workforce to provide exceptional home care to seniors and veterans. The HR Manager serves as a culture builder, policy enforcer, and problem solver who aligns HR strategies with agency goals.

Key Responsibilities

1. Recruitment & Onboarding

• Develop and execute recruitment strategies to attract qualified caregivers and office staff.

  
  
• Manage job postings and other sourcing channels to deliver constant caregiver applicants
  
  
• Screen resumes, conduct interviews, and coordinate hiring decisions.
  
  
• Oversee the onboarding process, including orientation, paperwork, background checks, drug testing, and credential verification.
  
  

• Ensure a seamless new hire experience that reinforces Visiting Angels’ values and culture.

  
  

2. Employee Retention & Engagement

• Implement caregiver engagement initiatives (recognition programs, appreciation events, mentorship).

  
  
• Conduct regular caregiver satisfaction surveys and exit interviews; analyze trends and propose solutions.
  
  

• Address employee concerns proactively to reduce turnover and improve morale.

  
  

3. Training & Development

• Oversee compliance with caregiver training requirements (state, VA, and Visiting Angels standards).

  
  
• Coordinate continuing education opportunities and skill development programs.
  
  

• Support office staff professional development through workshops, coaching, and performance planning.

  
  

4. Compliance & Employee Relations

• Maintain compliance with state, federal, VA, and agency-specific employment laws and regulations.

  
  
• Ensure accurate and timely recordkeeping for employee files, licensure, and certifications.
  
  
• Manage employee relations, investigations, corrective actions, and conflict resolution.
  
  

• Ensure HR policies are clear, updated, and consistently enforced.

  
  

5. Benefits & Payroll Administration

• Administer employee benefits programs (health, PTO, retirement if applicable).

  
  
• Support payroll processing by ensuring accurate employee data entry, hours tracking, and deductions.
  
  

• Respond to employee questions related to pay, benefits, and leave policies.

  
  

6. HR Strategy & Reporting

• Track and report on key HR metrics (turnover, recruitment pipeline, time-to-hire, caregiver satisfaction).

  
  
• Provide recommendations to leadership based on workforce analytics.
  
  

• Support the agency’s mission of quality, compassionate care by aligning HR practices with organizational goals.

  
  

Skills & Qualifications

• (Preferred) Bachelor’s degree in Human Resources, Business Administration, or related field.

  
  
• (Preferred) 3–5 years of HR experience, preferably in healthcare, home care, or service-based industries.
  
  
• Strong knowledge of employment law, HR compliance, and caregiver credentialing requirements.
  
  
• Excellent interpersonal, communication, and conflict resolution skills.
  
  
• Ability to balance empathy with firmness in employee relations.
  
  
• Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
  
  

• Proficiency in HRIS, scheduling software, and other management tech.