HR Manager - Customer Support

HR Manager - Customer Support

Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight. As you join our legacy as a global leader in private aviation, you’ll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members – now and in the future, beginning day one. Your success is our success.

Description

JOB SUMMARY:

• Manage HR Business Partners who support internal customers. Provide guidance and support with business strategies, processes, communications, policies, procedures, and services for a wide variety of human resources activities.

JOB RESPONSIBILITIES:

• Lead and provide guidance to HR Business Partners in supporting internal customers.
• Coordinates with functional leadership in analyzing the organization and relationships with respect to implementation of human resource strategies and enabling the achievement of business objectives.
• Manage aspects of talent acquisition including identifying talent gaps/needs and building creative recruiting strategies. Partner with recruiter and hiring manager to set recruitment strategy and oversee recruitment processes.
• Partner with functional leadership to drive talent management/development programs, org design and philosophies consistent with the organization’s strategy, goals, and values.
• Provides counsel and guidance to employees and leaders related to employee relations issues. Assists and/or advises management concerning performance management, and appropriate action.
• May investigate labor relations grievances. Maintain communication lines with leaders to facilitate resolving disputes and issues as they arise.
• Provide compensation planning support and guidance to leaders consistent with the organization’s compensation philosophy.
• Recommends changes to leaders to improve the effectiveness of programs and processes to ensure strong attraction, retention, and development.

Qualifications

EDUCATION/ EXPERIENCE:

• Bachelor’s degree in Human Resources, Business, or related field
• Minimum 7 years of relative experience in Human Resources or related field

QUALIFICATIONS:

• Excellent professional communication skills (written, verbal, presentation)
• Strong analytical and problem-solving skills
• Advanced proficiency in PC applications; including Microsoft Office Suite
• Able to build trust and strong relationships
• Strong sense of urgency and personal commitment
• Ability to adapt and work in a team oriented, fast-paced, changing environment with competing and shifting priorities
• Effective project management skills
• Use of discretion in dealing with confidential information
• Comfort around higher management/managerial courage
• Ability to maximize the potential of the team and invest in the team’s development

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Kansas Tax Credit:

Join Textron Aviation’s Kansas team and you may be eligible for a $5,000 state of Kansas Aviation tax credit for up to five years. Visit https://www.aircapitaloftheworld.com/taxcredits for more information on the tax credit.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.

Recruiting Company: Textron Aviation

Primary Location: US-Kansas-Wichita

Job Function: Human Resources

Schedule: Full-time

Job Level: Manager with Direct Reports

Job Type: Experienced

Shift: First Shift

Job Posting: 09/04/2025, 2:00:41 PM

Job Number: 336006