HR Manager - F&B

The Role
Guildhall is seeking an experienced HR Manager to establish and lead the Human Resources function for a luxury premium café brand in Dubai. This is a strategic role where you will build the HR department from the ground up, defining policies, processes, and practices that foster a high-performance culture, ensure compliance, and support the growth and operational excellence of the organization. Key Responsibilities: HR Strategy & Department Setup • Develop and implement the full HR framework, including policies, procedures, and systems. • Establish the HR department, define roles, responsibilities, and reporting structures. • Partner with leadership to define organizational structure, manpower planning, and talent strategy. Talent Acquisition & Management • Lead end-to-end recruitment for all functions, including F&B, operations, and support staff. • Develop onboarding programs to ensure smooth integration of new hires. • Implement performance management systems, KPI frameworks, and appraisal processes. Employee Engagement & Culture • Develop initiatives to foster a positive and inclusive workplace culture aligned with brand values. • Conduct employee engagement surveys and implement strategies to drive retention and motivation. • Handle employee relations, conflict resolution, and disciplinary procedures. HR Operations & Compliance • Ensure compliance with UAE labor laws, company policies, and regulatory requirements. • Oversee HR operations, including payroll, leave management, record keeping, and HR reporting. • Manage training and development programs to upskill employees and enhance career growth. Leadership & Collaboration • Act as a trusted advisor to management on all HR matters. • Collaborate across departments to support business objectives and operational goals. • Build and mentor a high-performing HR team as the café expands.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred). • 5–8 years of progressive HR experience, with at least 3 years in a managerial role in F&B or hospitality. • Proven experience setting up HR functions or departments from scratch. • Strong knowledge of UAE labor laws and HR best practices. • Excellent interpersonal, leadership, and communication skills. • Ability to work in a fast-paced, high-growth environment. • Strong problem-solving, decision-making, and organizational skills. Preferred Skills: • HRIS or payroll software experience. • Experience in multi-location operations or expansion projects. • Expertise in performance management, talent development, and succession planning. • Knowledge of luxury or premium brand HR practices.

About the company
Guildhall is the most respected HR & Headhunting Consultancy in the MENA Region. With deep, extensive knowledge of HR & Recruiting in the region, Guildhall has become a trusted partner of choice for candidates and clients. Starting from an exclusive recruitment agency in Dubai - UAE, Guildhall has grown into an elite service with the ability to cover vacancies in across MENA and Asia-pacific. Offering tailored Career Sessions and an innovative industry-first membership program designed to save money on core services. Guildhall is the partner of choice.