HR Operations

Job Title: HR Operations Executive / HR Operations

Industry: Home Healthcare & Doctor-on-Call Services
Department: Human Resources
Reports To: HR Manager / Director of Operations

Job Summary

The HR Operations Executive is responsible for managing day-to-day HR functions, ensuring smooth workforce operations for home healthcare staff, nurses, caregivers, paramedics, and on-call doctors. This role ensures compliance with healthcare regulations, manages staffing logistics, supports employee engagement, and maintains accurate HR records.

Key Responsibilities1. Recruitment & Staffing

• Manage end-to-end recruitment for:
• Doctors (GPs, Specialists)
• Registered Nurses
• Caregivers / Healthcare Assistants
• Paramedics
• Administrative & Support Staff
• Coordinate interview scheduling and onboarding.
• Verify medical licenses and certifications.
• Maintain candidate database and staffing pipeline.
• Support rapid hiring for urgent staffing requirements.

2. Onboarding & Credentialing

• Conduct employee induction and orientation programs.
• Ensure all healthcare professionals have:
• Valid licenses
• Background verification
• Immunization records
• Mandatory training certifications
• Maintain employee files (digital & physical).

3. Workforce Operations & Scheduling Support

• Coordinate with operations team for:
• Staff rostering
• Shift allocation
• Doctor-on-call scheduling
• Monitor attendance, leave, and overtime.
• Handle emergency staffing replacements.
• Ensure 24/7 service coverage compliance.

4. Payroll & Compensation Support

• Prepare payroll inputs (attendance, overtime, incentives).
• Manage contracts and salary structures.
• Handle reimbursements and allowances.
• Maintain records of on-call payments and consultation fees.

5. Compliance & Legal

• Ensure compliance with:
• Local labor laws
• Healthcare regulatory requirements
• Medical council licensing standards
• Manage employee contracts and NDAs.
• Maintain confidentiality of medical and employee data.

6. Employee Relations

• Address employee grievances.
• Conduct engagement initiatives.
• Support performance appraisal process.
• Monitor staff retention and turnover.

7. Training & Development

• Coordinate mandatory healthcare training:
• CPR / BLS certification
• Infection control
• Patient handling protocols
• Track certification expiry and renewal dates.

8. HR Documentation & Reporting

• Maintain HRIS data.
• Generate reports:
• Headcount
• Attrition
• Staffing utilization
• Compliance status
• Support audits and inspections.

Required Qualifications

• Bachelor’s Degree in Human Resources / Business Administration.
• 2–5 years of HR operations experience (Healthcare industry preferred).
• Knowledge of healthcare staffing regulations.
• Familiarity with HR software / HRIS systems.

Key Skills

• Strong organizational & coordination skills.
• Knowledge of medical staffing compliance.
• Ability to manage 24/7 operational workforce.
• Excellent communication skills.
• Problem-solving and crisis management ability.

Preferred Experience

• Experience in:
• Home Healthcare companies
• Telemedicine platforms
• Doctor-on-call services
• Hospital HR departments

Job Type: Full-time

Pay: AED5,000.00 - AED7,000.00 per month