HR Operations Coordinator

Role: HR Operations Coordinator (UAE Nationals only)

Location: Abu Dhabi

Role Purpose: 

To support the Employee Relations (ER) function by coordinating employee relations activities, ensuring compliance with labor laws and internal policies, and maintaining a positive and productive workplace culture across the bank.

Key Accountabilities of the role:          

1. Employee Relations Support:

• Act as a first point of contact for employees regarding HR policies, grievances, and workplace concerns.
• Assist in the investigation and resolution of employee complaints and disciplinary cases.
• Maintain accurate and confidential ER case records.

2. Policy and Compliance:

• Prepare reports and documentation related to employee relations cases, warnings, and investigations.

3. Engagement and Communication:

• Support initiatives to enhance employee engagement, communication, and workplace morale.
• Assist in organizing employee feedback sessions, surveys, and recognition programs.
• Maintain positive working relationships between HR, management, and staff.

4. HR Administration:

• Maintain up-to-date employee relations metrics and reports for management.
• Support exit interviews and analyze trends to reduce turnover and improve satisfaction.
• Participate in HR audits and ensure compliance documentation is complete.
• Responsible for approving the leave on the system 
• Control the time attendance reports if any misused.
• Received mobility request.
• EOS Calculation.

Qualifications and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Solid understanding of UAE Labor Law       

Specialist skills / technical knowledge required for this role:

• Strong interpersonal and communication skills.
• Ability to handle confidential and sensitive information with professionalism.
• Good analytical, problem-solving, and conflict-resolution abilities.
• Detail-oriented with strong organizational skills.
• Proficient in MS Office.
• Fluent in English (Arabic is an advantage).