HR Operations Manager – Personnel Manager

Welcome to Dyninno Egypt, part of a San Francisco-based group of companies that has been delivering innovative products and services in finance, travel, and entertainment across 50+ markets since 2004.

Dyninno has a strong and growing presence in Egypt, operating under Trevolution brand, with offices in Cairo that bring together a dynamic and diverse team of professionals.

At Dyninno, we turn bold ideas into smart solutions through cutting-edge technology and a strong drive for innovation. Present in 20 countries, we create and promote our own products, continuously adapting to global trends and setting new industry standards.

We believe that growth potential is only as vast as one’s ambition. That’s why we offer clear career paths, international exposure, and opportunities to work on impactful global projects. Our culture is built on an entrepreneurial mindset, continuous learning, and a people-first approach, empowering our teams to grow, succeed, and make a real impact.

We’re looking for ambitious individuals who thrive in a fast-paced environment, love challenges, and are ready to unlock their full potential — for the role of HR Operations Manager. Join us!

Responsibilities.

• Responsible for all Personnel activities and dealing with government authorities.
• Develop and maintain Personnel policy and procedure; in addition to introducing continuous improvement to the Personnel workflow process.
• Manage all new hires related procedures and documents completion; e.g issuing employment contracts, processing social insurance forms and labor letters, opening bank accounts and issuing ID cards.
• Create and maintain employee personnel files in adherence to the labor office requirements.
• Ensure employee information and changes in employment status is up to date in the HR internal system.
• Oversee all contract renewals and termination procedures.
• Ensure the documentation of all related actions such as penalties, deductions, transfers, promotions…. etc.
• Administer benefit programs such as health insurance program, social insurance and other benefits.
• Oversee the vacation system and track the vacation balance of all employees; take necessary actions accordingly
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, attrition, absenteeism rates …. etc.
• Stay up-to-date and comply with changes in labor legislation and social insurance.
• Ensure that employees’ related requests are fulfilled precisely and in timely manner.
• Ensures accurate and timely processing of payroll monthly updates and transactions; . including new hires, terminations, deductions, allowances…etc.
• Show leadership and an attitude that will take the Personnel team to another level.
• Create and sustain an atmosphere of collaboration, personal growth and initiative.
• Report to the HR Director and provide decision support through HR metrics.
• Performs other duties as assigned.
  
  

Requirements.

• Bachelor’s degree in Accounting, Business Administration, Human Resources, or related field required.
• Minimum 8 years of HR experience, 3 years of which in a similar HR role; preferable in a BPO industry.
• Proficiency in English and Arabic (oral and written).
• Proficient in MS Office; knowledge of Sage Success Factor is a plus.
• Solid understanding of labor laws and disciplinary procedures.
• Strong knowledge of tax, wage laws and payroll procedure.
• High sense of ownership and customer orientation.
• Outstanding organizational and time-management abilities
• Good communication and interpersonal skills
• Strong attention to detail and problem-solving skills.
  
  

Compensation.

• Very competitive compensation package; negotiable based on demonstrated experience.