HR Technology Administrator

We are currently seeking to fill two full-time positions:

• HR Technology Administrator
• HR Technology Administrator, Benefits

These positions offer a competitive starting salary of $52,431 commensurate with education and experience, along with an attractive total rewards package including:

• Flexible work options with a 37.5 hour work week and generous paid time off (holidays, annual and sick leave, and College Breaks)
• A variety of paid health, dental, and life insurance coverages
• Wellness incentives and free gym membership at the Raider Fitness Center
• FRS retirement and other options
• Professional Development and Paid Tuition
• Free on campus parking, Lynx bus service

The College is seeking two full-time HR Technology Administrator with distinct focus areas. Both positions deliver integrated technical and operational solutions by collaborating with HR functional areas and related departments to support PeopleSoft HCM and related systems. Responsibilities include reporting, troubleshooting, testing, configuration, and continuous process improvement to enhance system-supported HR operations.

• HR Technology Administrator: Serves as the team leader for the HR Records team, providing guidance and support to ensure accurate and efficient operations. Focuses on configuring and maintaining core human resources processes and systems.
• HR Technology Administrator, Benefits: Specializes in benefits-related systems and processes by partnering with the Benefits team to deliver technical and operational solutions, reporting, troubleshooting, and testing to support efficient and compliant benefits administration.

ESSENTIAL FUNCTIONS:
1. Administers the configuration, testing, and reporting within PeopleSoft HCM across human resources functional areas, including compensation, talent acquisition, learning & development, records, and employee relations.
2. Creates and maintains advanced reports and queries using PeopleSoft Query, SQL, and Excel to support compliance, auditing, and workforce analytics.
3. Investigates and resolves system-level issues impacting data integrity and functionality, in collaboration with HR, payroll, finance, and computer services.
4. Supports and guides the HR Records team while serving as the point of contact for workflow questions, recordkeeping standards, and alignment with HRIS processes.
5. Coordinates and performs system and regression testing for HCM changes; develops test plans and participates in user acceptance testing for bundles, patches, and upgrades.
6. Partners with computing and telecom services (CTS) and other HR teams on system enhancements, ensuring that configurations, workflows, and integrations remain accurate and effective.
7. Leads and participates in efforts to improve HR processes and create efficiencies through workflow automation, reporting enhancements, and effective use of HR technology.
8. Provides technical support for HR processes such as job data updates, position management, recruitment transactions, and learning programs.
9. Develops and maintains technical documentation of HRIS changes, customizations, and reporting procedures to ensure accuracy, transparency, and continuity.
10. Ensures compliance with federal, state and local regulations through accurate system setup, auditing, and reporting.
11. Serves as HR’s representative on cross-functional technology and process teams (e.g., Functional Integration Team), reviewing Change Management Forms (CMFs) and monitoring system updates.
12. Provides training and guidance to staff on HRIS functionality, reporting tools, and data standards.
13. Performs other duties as may be required or assigned.

Required Qualifications (for both positions)

• Bachelor’s degree in human resources, business, information systems, or a related field from a regionally or nationally accredited institution.
• Minimum of three years of experience supporting HRIS applications or benefits administration systems, including creating queries and reports.
• (HR Technology Administrator only) One year of team or project lead experience.

Desired Qualifications (for both positions)

• Experience with PeopleSoft HCM table structures and functionality.
• Experience working in a higher education or public sector HR environment.
• (HR Technology Administrator, Benefits only) Experience working with PeopleFirst or other benefits third-party vendors.
• (HR Technology Administrator only) Experience providing leadership support in HR records or related areas.

KNOWLEDGE, SKILLS, & ABILITIES:
1. Ability to lead and motivate others to achieve objectives.
2. Strong knowledge of HR processes and general recordkeeping requirements.
3. Experience supporting PeopleSoft HCM or comparable HRIS modules.
4. Effective communicator with ability to clearly and concisely explain technical concepts, issues and solutions to non-technical users.
5. Excellent organizational skills and attention to detail.
6. Strong ability to develop queries, analyze data, and provide accurate reporting.
7. Critical thinking skills, ability to deal with ambiguity, resolve complex problems, and effectively manage projects.
8. Ability to research, interpret, and apply current laws, regulations, and policies related to HR administration.
9. Advanced Excel skills, including pivot tables and formulas (e.g., VLOOKUP).
10. Excellent Microsoft office skills (Outlook, Word, PowerPoint) and proficiency with videoconferencing applications, including Teams/Zoom.
11. Excellent written, verbal, presentation, and interpersonal communication skills.
12. Ability to successfully develop and manage relationships at all organizational levels.
13. Ability to interpret and apply HR policies and procedures.
14. Ability to work independently and collaboratively as part of a team.
15. Ability to treat confidential information with sensitivity.
16. Ability to meet deadlines and manage multiple responsibilities in a fast-paced environment.
17. Committed to working in a multicultural environment.
18. Ability to exhibit a professional, courteous demeanor.

WORK ENVIRONMENT and SPECIAL CONSIDERATIONS:
1. Works in an office environment.
2. May travel to different campus locations, training, and community-based events.
3. Access to Protected Health Information (PHI) will be limited to the minimum necessary to complete the job function(s) as outlined in this job description. Under no circumstances will PHI be accessed, used, or disclosed unless it is required for completing the required job function.

This description in no way states or implies that these are the only duties to be performed by the employee occupying this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
The College anticipates that the position incumbent must be available throughout the workday and, on some occasions, after regular work hours. Therefore, as a condition of employment, the incumbent is expected to carry a personal cell phone and is required to provide their current cell phone number to the Office of Human Resources and to their immediate supervisor.

This position is not eligible for Veterans’ Preference.

Job Type: Full-time

Pay: From $52,431.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person