HRIS Analyst

Summary

The HRIS Analyst serves as the primary administrator and subject-matter expert for Goodwill South Florida’s Human Resources Information Systems, with a strong focus on Paycom and workforce data integrity. This role partners closely with HR leadership, Payroll, IT, and Operations to ensure system accuracy, compliance, reporting excellence, and continuous process improvement.

This position blends technical HRIS expertise, data analytics, and regulatory reporting, while also supporting HR operations through system optimization, audits, and user support. The ideal candidate is detail-oriented, analytically minded, and thrives in a mission-driven, multi-entity organization.

Essential Duties and Responsibilities

HRIS Administration & System Optimization

• Serve as the primary administrator for Paycom, including system configuration, security roles, workflows, and employee access.
• Maintain HRIS data integrity through regular audits, validation, and corrective actions.
• Troubleshoot HRIS issues and provide timely support to HR staff, managers, and employees.
• Support HRIS implementations, upgrades, testing, and post-implementation stabilization.
• Continually evaluate HRIS functionality and recommend enhancements to improve efficiency, accuracy, and reporting.

Data, Reporting & Analytics

• Develop, automate, and maintain standard and ad-hoc HR reports and dashboards for leadership and HR teams.
• Analyze workforce data (e.g., turnover, headcount, compliance metrics) and deliver actionable insights.
• Prepare and submit all required federal, state, and internal reports, including but not limited to:
  • EEO-1
  • VETS-4212
  • Affirmative Action Plan data
  • FMLA eligibility reports
  • Wage and employment verification reports
• Create audit reports and identify discrepancies across systems (Paycom, ADP Enterprise, and related platforms).

Compliance & Operational Support

• Review, edit, approve, and audit HRIS data to ensure regulatory and organizational compliance.
• Support background check processing (Level II) and maintain tracking logs.
• Serve as backup for I-9 processing and E-Verify submissions.
• Assist with unemployment claims processing, documentation, reporting, and hearings as needed.
• Review applicant and workforce logs for accuracy by race, gender, and other required categories.

Cross-Functional Collaboration & Training

• Partner with HR, Payroll, IT, and Operations teams to align system functionality with business needs.
• Provide training and guidance to HR staff and managers on HRIS processes and best practices.
• Develop and maintain user guides, job aids, and system documentation.
• Communicate system updates, enhancements, and process changes to stakeholders.

Additional Responsibilities

• Assist employees with Paycom access, password resets, and general system navigation.
• Provide language support and translation (English/Spanish/Creole) as needed.
• Perform other duties as assigned in support of Human Resources operations.

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience required
  (Associate’s degree highly desirable)
• Minimum 5 years of progressive HR or HRIS experience, preferably in a multi-location or complex organization
• Hands-on experience with Paycom required; additional experience with ADP Enterprise strongly preferred
• Advanced proficiency in Microsoft Excel and reporting tools
• Experience with compliance reporting and HR audits required
• Bilingual (English/Spanish or English/Creole) highly desirable

Knowledge, Skills & Abilities

• Strong analytical and problem-solving skills with exceptional attention to detail
• Ability to manage multiple priorities while meeting deadlines
• Excellent written and verbal communication skills
• High level of discretion and ability to handle confidential information
• Ability to translate data into clear, actionable insights
Customer-service mindset with the ability to support employees at all levels

Ability/Skills - Excellent communication skills, both oral and written. Ability to communicate effectively, professionally, and courteously with all levels of employees and the public. Ability to manage multiple responsibilities and pay close attention to detail. Maintain a high level of confidentiality in the daily operations.

Language Skills - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems promptly, develops alternative solutions, and uses reason even when dealing with emotionally charged topics.
• Communication and customer services - Ability to read, write, and communicate effectively in English. Spanish/French-Creole is a plus but not required. Use terminology that is appropriate to the intended audience. Edit written work for spelling and grammar. Speaks clearly so others can understand. Demonstrates listening to and understanding information and ideas presented through spoken words and sentences and requesting clarification when needed.
• Mathematical Skills - Applying basic arithmetic calculations to practical situations, including fractions, percentages, ratios, and proportions. Presents numerical data effectively.
• Ethics - Maintains high standards of ethical conduct, exhibits honesty and integrity, and refrains from theft-related, dishonest, or unethical behavior. Works with integrity and maintains confidentiality. Treats people with respect, keeps commitments, inspires others' trust, works with integrity and ethics, and upholds organizational values.
• Planning and Organizing - Prioritize work activities, use time efficiently, and develop realistic action plans.
• Job Commitment - Accepts responsibility and demonstrates responsible behavior, initiative, and tenacity; Works with minimal supervision and is dependable.
• Professionalism - Adheres to all corporate policies and procedures, including occupational safety and health policies, and promptly responds to management directions. Maintain a professional demeanor with participants, staff, and other professionals. Project a positive image of Goodwill. Reacts well under pressure and accepts responsibility for their actions. Follows through on commitments.
• Work Quality - Demonstrates accuracy, completeness, and neatness. Seek opportunities to enhance and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.
• Quantity of work - Produces work assigned by the manager efficiently and promptly.
• Attendance/Punctuality - Report to work as scheduled and on time and remain on the job throughout regular work hours. Notify supervisor of lateness, absence, or if an urgent reason for leaving work arises. Commit to working long hours when necessary to reach goals; complete tasks on time or notify your supervisor of an alternative plan.
• Teamwork - Works and interacts with others to accomplish overall group goals; solicits feedback to maximize results.
• Safety and Security—Observe all safety and security procedures and report any safety deficiencies to your immediate supervisor. Use equipment and materials properly. Know what Material Safety Data Sheets (MSDS) are and where they are stored.
• Personal Characteristics—Dress in appropriate business attire. Conduct yourself professionally. Take initiative. Be dependable and accurate and take pride in your work.
• Adaptability - Adapts to changes in the work environment, manages competing demands, and adjusts approaches and methods to fit the situation best. Can effectively deal with frequent changes, delays, or unexpected events.
• Detail-Oriented – Must be an organized professional with an excellent eye for detail.
• Diversity—Shows respect and sensitivity for cultural differences, educates others on the value of diversity, promotes a harassment-free environment, and builds a diverse workforce.
• Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Motivation – Self-motivated and a self-starter. Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures oneself against a standard of excellence; takes calculated risks to accomplish goals. Persistent and results-oriented.

Physical Demands - The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this job, the employee is regularly required to sit for extended periods. The employee must frequently use their hands to finger, handle, feel, and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific visual abilities necessary for this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work Environment - Able to work in a manufacturing environment.