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HRIS Specialist

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System Administration & Configuration

  • Administer, configure, and maintain HR / Payroll platforms within the MEIAT region including SAP Payroll, Workday HCM, including Core HR, Talent, and Payroll integrations.
  • Manage role-based security access, user provisioning, and audit compliance across SAP and Workday platforms.
  • Support system upgrades, patches, releases, and testing activities for HRIS and payroll modules.

Technical Support & Issue Resolution

  • Provide Tier 2 support for HRIS and Payroll-related technical issues across the MEIAT region.
  • Troubleshoot system errors, data discrepancies, integration failures, and coordinate with IT, vendors, or group HRIS teams for resolution.
  • Serve as regional contact for Workday and SAP tickets, escalating to Group HRIS (L3) team as required.

Integrations & Reporting

  • Manage integrations between Workday/SAP and third-party payroll vendors, benefits providers, and time/attendance systems.
  • Validate inbound and outbound HRIS interfaces to ensure accuracy and compliance with data privacy requirements.
  • Develop and deliver custom HR and payroll reports (Workday Report Writer, SAP Ad Hoc queries).
  • Provide workforce analytics and dashboards to HRBPs, Finance, and leadership teams.

Compliance & Governance

  • Ensure compliance with MEIA-specific labor laws, tax regulations, and data privacy legislation (e.g., GDPR, DIFC/UAE, South Africa POPIA, India DPDP Act).
  • Support internal and external audits, preparing evidence of system and payroll controls.
  • Maintain accurate system documentation, including process flows, SOPs, and configuration logs.

Process Improvement & Projects

  • Support HR Operations Projects Lead with Digital and improvement projects, ensuring alignment with group standards while addressing local business needs.
  • Identify opportunities for automation, self-service, and digital HR process improvements.
  • Provide end-user training and support to HR teams and line managers to ensure effective system adoption.

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