Hub Operations and Coordination Supervisor

We are looking for an experienced Hub Operations and Coordination Center Supervisor and a good team member, who will work for SunExpress in Antalya.

Qualifications

• Associate's degree in related fields preferably in the transportation and/or airline industry
• Minimum 5 years of experience in ground operations, Hub Control or Station Management
• Strong understanding of Airport operations such as passenger services, ramp services baggage operations, DCS systems and regulatory requirements
• Excellent command of English is a must. (Preferably German)
• Located in or willing to relocate to Antalya
• Ability to work in a shift-based environment.
• Strong communication and interpersonal skills
• Ability to manage multiple tasks and strong daily follow up skills
• Result oriented, good team player, well-disciplined and well organized

Responsibilities

• Monitor and coordinate all operation activities within Hub Control Center to ensure seamless turnaround and on time performance
• Oversee real time operations including aircraft arrivals, departures, stand allocation and resource planning
• Liaise proactively with internal-external stakeholders (GOCC, Station Management, GSPs, etc.)
• Follow up SunExpress daily aircraft operation process, analyze operational data, identify irregularities, monitor transfer passenger and baggage operations and initiate preventive/corrective actions to minimize delay impacts
• Manage critical operational contingencies ensuring effective communication and escalation processes
• Support the implementation of hub-wide operational standards, procedures and performance KPIs
• Coordinate daily briefing, de-briefing and follow-up action plans to foster operational excellence
• Ensure that irregularities/ extraordinary events are logged into the Daily Handover Book

SunExpress, as an Equal Opportunity Employer, welcomes all applicants independent of individual differences. We believe that having a diversified talent is our biggest strength. All decisions about our current and potential talent are based solely on criteria that have nothing to do with an applicant's attributes that are irrelevant to job performance; at SunExpress, we only focus on competency, know-how, skills, and experience.