Human Resource Assistant

Why Join Our Team

Person-Centered Care Services is a not-for-profit organization that creates social change within communities by supporting people with disabilities on their journey to self-identity and acceptance. We are more than just a workplace – we are a community built on our core values:

sUpport Our responsibility as human beings are to support ourselves and one another.

eQuity To participate in community is to have active citizenship. To be a participating citizen, one must have opportunities that are equitable, which accommodate the differences all human beings have.

aCCeptance One of the most vital components of having a quality of life is love. It is okay to tell someone you love them; more importantly, it is okay to show them. To accept another for who they are and what makes them human can be a most validating experience; it is self-empowering.

Benefits of Joining Our Team

• Health Coverage: Medical, Vision, Dental, and Life Insurance for employees working 30+ hours/week.
• Telehealth Services: Employer-paid access for all employees, regardless of hours.
• Voluntary Benefits: Including Accident, Disability, Legal, Identity Protection, and Pet Insurance.
• 403B Retirement Plan: Secure your financial future.
• PTO & Holidays: Generous time off, including your birthday!
• Employee Perks: Discounts on wireless plans, entertainment, dining, travel, and more.
• Financial Support: Bi-weekly stipends for eligible cellphone and transportation expenses.
• Education & Development: Tuition reimbursement and career advancement programs.
• Wellness Support: Access to the Employee Assistance Program.
• Referral Program: Earn rewards by promoting our inclusive workplace.

Position Overview:

The Human Resource Assistant provides essential administrative and operational support to the HR department. This role ensures smooth daily HR functions by maintaining accurate employee records, supporting recruitment and onboarding processes, coordinating training activities, and assisting with compliance across all HR procedures. The HR Assistant also plays a key role in employee communication, documentation management, and ensuring follow-through across HR initiatives.

Key Responsibilities:

• Provide project support and in-person assistance with routine administrative task including file organization, front desk coverage, and event setup.

• Review, update, and maintain employee training records.
• Ensure digital files are accurate, complete, and consistently updated in HR systems.

• Process HR documentation related to staffing, recruitment, training, grievances, corrective action, and performance evaluations.
• Prepare or update reports as needed.
• Handle administrative updates such as name changes, system access issues, and password resets (Relias, Paycom, etc.).

• Conduct outreach to employees regarding HR updates, training reminders, missing documents, and other required follow-ups.
• Perform benefit-related outreach to employees as directed, including gathering updates, verifying information, and assisting with enrollment or clarification needs.

• Conduct periodic audits of personnel files to ensure all required documents are collected and compliant with HR and record-retention standards.
• Assist with internal audits and support corrective actions when discrepancies arise.

• Prepare and assign memos to individuals, teams, or agency-wide based on departmental or leadership requests.

• Monitor the HR inbox daily, respond to inquiries, resolve issues, and escalate matters as needed.

• Support HR reporting needs related to performance evaluations, goal tracking, and compliance requirements.
• Maintain accurate call logs and outreach logs to ensure documentation of employee communication, follow-up actions, and completion timelines.

• Perform additional tasks and special assignments as directed by the Supervisor to support evolving departmental and agency needs.

Job Skills

Communication and Collaboration: Communicates effectively with peers and supervisor by sharing clear, concise updates and information. Supports teamwork by actively listening and contributing ideas in a collaborative manner.

Decision-making and Problem-Solving: Identifies and resolves basic issues using established guidelines. Seeks advice for more complex challenges.

Adaptability and Flexibility: Adapts to shifting tasks and priorities as directed by supervisors. Maintains productivity in a dynamic work environment.

Organizational Effectiveness: Supports operational efficiency by following established processes and maintaining accurate records.

Quality of Service: Performs tasks with precision and care, ensuring individuals with IDD receive reliable, respectful, and person-centered support.

Minimum Qualifications:

Age Requirement: Minimum age of 18.

Educational Requirements High School Diploma or GED required

Experience Minimum 1 year in administrative role required

Flexibility: General Flexibility

Drivers Status: Frequent Driver , Required

Physical Demands: The nature of tasks may vary based on the individuals being supported. This may include assisting with toileting and hygiene, which could involve lifting. Reasonable accommodation will be considered to enable individuals with disabilities to fulfill essential job functions.