Human Resources Administration

An administrative human resources professional is responsible for processing, maintaining, and communicating employee benefits, such as health insurance, supplemental insurance, and paid time off. The role requires excellent organizational and communication skills, as well as strong attention to detail, especially when handling confidential information.

Duties and responsibilities

• Benefits administration: Process enrollments, changes, and terminations for various employee benefits programs. This includes health, dental, vision, life, and disability insurance.
• Employee support: Act as a liaison between employees and insurance providers. Handle benefits inquiries and complaints, resolve issues, and guide employees through the enrollment process.
• New hire onboarding: Conduct benefits orientation sessions for new employees, explaining their options and assisting with enrollment paperwork.
• Compliance: Ensure the company's benefits policies and procedures comply with federal and state regulations, such as COBRA and the Family and Medical Leave Act (FMLA).
• Record-keeping: Maintain accurate and confidential employee benefits records in both physical and digital formats, using Office, Paycom and other company resources.
• Billing and reconciliation: Review benefits statements and invoices from vendors and insurance providers, reconcile billing, and process payments. Bank reconciliation for HR accounts.
• Open enrollment: Assist with the annual open enrollment process by preparing enrollment packets, announcements, presentations and processing data.
• Reporting: Generate reports on benefits administration for audits and leadership.

Skills and qualifications

• High school diploma or equivalent with 2-3 years minimum experience.
• Relevant experience: Previous experience in an administrative or clerical role, preferably within an HR, payroll, or benefits department.
• HRIS proficiency: Familiarity with Paycom and benefits administration systems. Including benefits broker and carrier contacts, procedures and systems.
• Computer skills: Proficiency with Microsoft Office Suite, especially Excel, Word, and Outlook. Paycom and Sage Intacct is a plus.
• Communication: Excellent written and verbal communication skills for clear and professional, friendly and outgoing interaction with employees and vendors.
• Detail-oriented: Strong organizational skills and meticulous attention to detail to ensure accuracy in record-keeping and processing.
• Problem-solving: Ability to identify issues and resolve employee benefits problems in a timely and equitable manner.
• Confidentiality: The capacity to handle sensitive employee data with utmost discretion.
• Customer service: A strong, friendly, and helpful attitude when assisting employees with their benefits questions. Candidates must be adaptable and flexible with all aspects of the position, company and employees. The NRS HR team is dedicated to serving our NRS family with a positive attitude, genuine care and attention to needs.
• If you are looking for a great place to work, in a family atmosphere, that is micromanagement free, with autonomy to do your job, and expand your skills, this is the place!

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person