Human Resources Aide - Fire Department

The Phoenix Fire Department is committed to providing the highest level of public safety services to our community. We protect lives and property through fire suppression, emergency medical and transportation services, disaster services, fire prevention, and public education. Our members will Prevent Harm, Survive, and Be Nice!

The Fire Department Human Resources Division is seeking a Human Resources Aide to perform specialized clerical and technical duties associated with human resources transactions for over 2600 members in the Phoenix Fire Department. The main function of this job includes processing merits, performance reviews, new hires, transfers, promotions, DROPS, Retirements and separations. This position is also responsible for meeting bi-weekly payroll deadlines for sworn and non-sworn personnel, including paid and unpaid leave, overtime, shift differential, out of class, and industrial pay processing.

Other responsibilities for the position include:

• Maintaining a high level of customer service.
• Interacting with all levels of Fire and City personnel.
• Interpreting and explaining the Personnel Rules, Pay Ordinance, Administrative Regulations, Management Procedures, and Memoranda of Understanding for employees and management.
• Working under pressure to meet tight schedules and deadlines and handle problems and tasks that come up simultaneously or unexpectedly.
• Exercising independent initiative and judgment and establish priorities for own workload.
• Maintaining confidentiality of employee records, payroll documents and all paperwork containing personal Identifying information.
• Assisting with various training programs.
• Daily computer usage, including data entry and research.
• Maintaining personnel files, photocopying, and filing as needed.
• Other duties as assigned.

This position will work Monday through Friday, 8am to 4:30pm at the Phoenix Fire Department Administration Offices (150 South 12th Street).

This is an in-office ONLY position with no telework available.

Pay Range: $22.61 to $36.84 per hour.

Hiring Range: $22.61 to $33.41 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 745. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 008 Benefits

• Two years of college majoring in public or human resources administration, industrial relations, psychology, or a related field.
• One year of experience as a human resources or administrative clerk.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
For information regarding pre-screening and driving positions,
• .
• The City job description can be found here.

The minimum qualifications listed above, plus:

• Experience with processing payroll for a large base (400 plus) in a 24-hour/7-day operation.
• Experience processing and maintaining human resources transactions.
• Customer service experience.
• Experience with data entry and 10-key operations.
• Experience processing and compiling reports.
• Experience with and ability to meet assigned deadlines.

Recruitment closes April 20, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
If you are in need of computer resources,
• for free options.
Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance.
• for more information.
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

Human Resources Aide, JC:05020, ID# 61344, 4/14/2026, USM, CM, Benefits:008

Building the Phoenix of tomorrow.

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.