Human Resources Business Partner (Multi-Unit)

About TurnPoint Services

TurnPoint Services is a leading national platform of HVAC, plumbing, electrical, and generator brands, operating across 60+ companies and 180+ locations. We’re a $2B+ organization built on a mission of People First, Mission Always — empowering our teams to deliver comfort, safety, and reliability to the communities we serve.

We are seeking a Human Resources Business Partner (HRBP) to support our growing network in Rochester, NY. This is a strategic, hands-on role designed for an HR leader who thrives in a multi-unit environment and is passionate about enabling both people and business growth.

Compensation

• Base Salary: $100,000 annually
• Bonus: 10% annual performance bonus
• Travel: Approximately 50% regional travel required to support multiple sites

What You’ll Do

As the HRBP, you will:

• Partner with General Managers, Area Operating Presidents, and senior leadership to align HR strategies with operational goals.
• Lead workforce planning, recruiting strategy, and succession planning across multiple sites.

Build and sustain a consistent, high-performance culture while respecting local brand differences.

• Provide employee relations guidance and manager coaching, ensuring fairness, compliance, and trust.
• Drive change management initiatives (ATS/HRIS rollouts, policy adoption, org redesign) across multiple units.
• Standardize HR processes while supporting unique brand needs.
• Use data and analytics (vacancy reports, turnover trends, retention metrics) to drive accountability and results.
• Travel across your assigned region (approx. 50%) to support local teams.

Core Competencies & Skills

• Strategic Business Acumen – P&L fluency, operational alignment
• Workforce Planning & Talent Strategy – forecasting, pipelines, metrics
• Employee Relations & Culture Stewardship – conflict resolution, coaching, cultural alignment
• Change Management – leading rollouts, building buy-in
• Operational HR Excellence – compliance, multi-state HR operations
• Leadership & Influence – trusted advisor to field leaders
• Analytics & Data Fluency – turning metrics into actionable insights
• Agility & Prioritization – thriving in a fast-paced, multi-unit environment

Qualifications

• Bachelor’s degree in HR, Business, or related field required; Master’s or HR certification (PHR/SPHR, SHRM-CP/SHRM-SCP) preferred.
• 5+ years of progressive HR experience, with at least 3 years in a multi-unit HRBP or regional HR role.
• Experience in skilled trades, field services, or multi-site operations a plus.
• Strong interpersonal, influencing, and relationship-building skills.
• Ability and willingness to travel regionally (approx. 50%).

Why Join TurnPoint?

• Competitive compensation with performance-based bonus
• Comprehensive benefits package (medical, dental, vision, 401k, etc.)
• Career growth opportunities across a national platform of 60+ brands
• A mission-driven culture where leaders are built, not just hired

Ready to make an impact?
Apply today and join a company where your expertise helps drive both people success and business success.

Job Type: Full-time

Base Pay: $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid parental leave
• Paid time off
• Parental leave
• Vision insurance

Application Question(s):

• Are you currently subject to a non-compete, restrictive covenant, or similar employment agreement that may limit your ability to accept this role?
• Are you willing to submit to a company sponsored background check and drug screen, according to local laws and regulations?

Education:

• Bachelor's (Preferred)

Experience:

• progressive HR: 5 years (Preferred)
• multi-unit HRBP or regional HR: 3 years (Preferred)

Work Location: In person