HUMAN RESOURCES COORDINATOR

We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. The County has over 2,300 different job descriptions, offering a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the country. Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax and rejuvenate as you reach your fullest personal and professional potential.

CHECK OUT OUR OUTSTANDING BENEFITS! Click here to see a list of employee benefits.

• Has immediate responsibility for performing a variety of specialized clerical duties in the personnel office of a County department.

Essential Job Functions

• Maintains personnel files and records of individual employees, including work history, vacations, leaves of absence, probation reports, performance evaluations, appraisals of promotability, status changes, and disciplinary actions.
• Maintains a system of item control as a check on the number of allocated positions and the status of each; prepares requests for approval of deviations such as frozen or borrowed positions.
• Compiles periodic statistical reports providing management with information such as turnover, vacancies, total number employed, and budget needs.
• Disseminates information concerning recruitment needs to various agencies and organizations.
• Obtains eligible lists, certifications, examination results, medical records, and other information pertaining to the recruitment, testing and selection of applicants.
• Interprets salary provisions of the County Code to determine the salary rate applicable in a given set of circumstances, considering factors such as Y-rates, advanced step recruitment, superior-subordinate pay, shift differentials, bonuses, hazard pay, and furnishes necessary data to the payroll section.
• Provides information to applicants, explains Civil Service procedure, evaluates applications, clarifies questionable or inadequate information, and attempts to resolve problems affecting eligibility.
• Assists in securing special examiners and interviewers.
• Conducts initial interviews of eligible candidates and recommend them for employment as needed.
• Conducts preliminary investigations in situations involving police records, proposed disciplinary action, employee grievances, etc.
• Provides information to employees concerning their rights, benefits and responsibilities, departmental policies and regulations, Civil Service Rules, and the County Code; may conduct orientation of new employees.
• Supervises a small clerical staff in the personnel office as needed.

For more information, click here to view the classification specification: Departmental Personnel Assistant.

Requirements

REQUIREMENTS TO QUALIFY

Option I: One year of experience assisting in technical personnel work in a Central Personnel Office at the level of Senior Clerk, Senior Typist- Clerk or higher.

Option II: One year of payroll experience at the level of Payroll Clerk I.

• Technical personnel work experience such as policy development and application, examination and recruitment, classification and salary administration, employee relations, staff development, performance management, discipline and advocacy, benefits and retirement, Worker’s Compensation and Return-to-Work programs, personnel operations and personnel records.

Additional Information

OUR ASSESSMENT PROCESS

This examination will consist of multiple-choice and/or simulation assessments, weighted 100%, assessing:

• Customer Focus

• Learning Potential

• Responsibility

• General Problem-Solving Skills

You must meet the requirements and achieve a combined passing score of 70% or higher on examination in order to be placed on the eligible list.

• If you recently took identical components for other exams, the test responses may be automatically transferred to this examination.
• This exam contains test components that might be used on future exams, and your responses could be transferred to that exam.

• Online practice tests are available at https://www.shldirect.com/en-us/practice-tests.
• Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is "Employment Test Assistance."

We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.

We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.

• szhang@hr.lacounty.gov
• info@governmentjobs.com
• noreply@governmentjobs.com
• talentcentral@shl.com
• donot-reply@amcatmail.com

Testing Accommodation Coordinator Email: TestingAccommodations@hr.lacounty.gov
Teletype Phone: (800)735-2929
California Relay Services Phone: (800) 735-2922

Department Contact Name: Sophie Zhang
Department Contact Phone: (213) 441-2075
Department Contact Email: szhang@hr.lacounty.gov

Exam Title: Departmental Personnel Assistant
Exam Number: R1842Q-R

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/.

Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/.

Fair Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov.

Veteran’s Credit:
Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.
For more information on veteran’s credit, please visit: https://file.lacounty.gov/SDSInter/dhr/205102_PPG_115.pdf (Download PDF reader)

Revised September 2025