Human Resources Coordinator

What you get to do:

You’ll be one of the first points of contact for all new and returning park Ambassadors. You will be focusing on the recruitment, interviewing, and onboarding of all applicants. You will:

• Review applications for frontline and professional positions, and ensure the applicant meets all hiring requirements
• Conduct applicant placement interviews (in-person, phone call, and virtual)
• Maintain open and consistent communication via text, phone, and email with applicants
• Complete paperwork processing appointments, take ID pictures, and print name tags
• Track candidate activity and disposition candidates in the applicant tracking system
• Assist in identifying recruitment opportunities and hiring strategies
• Assist the HR department in various functions including but not limited to administrative duties and internal recruitment activities
• Assist the Training & Development team in the implementation of ambassador events
• Assist with wardrobe distribution for ambassadors as needed
• Greet, assist, and resolve all matters regarding guests, ambassadors, candidates etc. that enter the building
• Assist in other areas of the Human Resources department as needed

What it takes to succeed:

• At least 18 years of age
• At least a high school diploma or GED equivalent.
• Proficiency with Microsoft Office with a high aptitude for computer software programs
• A passion for customer service
• Excellent multi-tasking and time management skills
• Strong communication and interpersonal skills
• Active listener with the ability to anticipate guests’ needs
• Flexibility to perform varied duties

What else is important:

• Must be able to lift, push, pull and/or carry up to 50 lbs
• Position engages in extensive walking and standing throughout entire work shift
• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• Perform cleaning duties; including use of cleaning chemicals
• Must be willing to comply with all SEA grooming guidelines and employment standards
• Must be able to work indoors and outdoors, in varying weather, to include extreme heat (both in and out of costume)
• Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement.
• Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations
• Ability to successfully complete all legal, company and department training requirements within established timelines