Human Resources Generalist

Key Responsibilities

• Act as the first point of contact for HR-related queries from employees and managers within the SSC scope.
• Support HR operations, including onboarding, offboarding, employee data management, and payroll coordination.
• Ensure accurate and timely maintenance of HRIS and personnel records.
• Manage benefits administration and liaise with vendors for employee services.
• Assist in HR policy implementation and compliance with local labor laws.
• Support performance management cycles, learning initiatives, and engagement activities.
• Generate HR reports and analytics to support decision-making.
• Collaborate with cross-functional teams to streamline HR processes and improve service delivery.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2–3 years’ experience in HR generalist or HR operations role, preferably within a Shared Services Center (SSC) environment.
• Solid knowledge of HR processes, labor laws, and compliance requirements.
• Experience with HRIS systems and proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Strong communication and interpersonal skills with a service-oriented mindset.
• Ability to handle confidential information with discretion.
• Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment