Human Resources Generalist

Job Title: Employee Success Specialist

Actual title: People Specialist

Duration: 10/01/2025 to 04/01/2026

Location of Role: Indiana – Indianapolis - Hybrid - 3 days in the office, 2 from home.

Job Role

Provides guidance and direction to employees and managers regarding company HR policies and procedures that champions the company's vision, values and culture.

Provides front-line support in the prevention and resolution of employee questions or concerns.

Recommends effective solutions and takes appropriate actions to address workplace concerns, and escalates as applicable to Employee Relations Managers for further investigation.

Supports business partners on employee inquiries by interpreting policies and providing consistent practices.

Creates and implements internal team procedures while identifying opportunities for continuous improvement and process optimizations.

Maintains accurate, timely, and required documentation of activities to ensure quality employee records and metrics.

Collaborates with other centers of excellence such as Employee Relations, Benefits, and Talent Development.

Consults and builds relationships with all levels of operational management and HR team members.

Routinely exercises sound judgment and expertise within broadly defined policies and practices.

Job Requirements

Minimum 3 years of experience consulting on human resources policies and processes with employees and managers

Prior experience as an HR Generalist; prior Employee Relations (performance management, coaching, employee/manager guidance, workplace accommodations) experience ideal

Prior experience in a centralized HR department or shared services organization preferred

Experience with case management systems and Workday preferred

Ability to manage a high volume of employee cases

Experience applying company policies and procedures

Strong conflict resolution skills

Ability to work effectively in a hybrid team environment

Strong professional verbal and written communications