Human Resources Generalist

Who We Are

St. Francis Healthcare System of Hawai‘i uplifts families through compassionate care and a strong commitment to community. Guided by our mission to provide excellent, ‘ohana-centered hospice and supportive services, we remain rooted in our core values of grace, peace, unity, and legacy. Every team member plays a vital role in living this mission with heart, dedication, and a spirit of service. We cultivate a supportive environment where excellence is nurtured, teamwork is celebrated, and each person's contribution is valued. At St. Francis, healthcare is more than a profession—it's a calling. We welcome you to join our team and help carry forward our legacy of caring for Hawai‘i's people with purpose and aloha.

About the Role

The Human Resources Generalist is responsible for administering core HR operations across the employee lifecycle. This role supports payroll processing, benefits administration, leave management, policy administration, and reporting, while ensuring compliance with applicable labor laws, collective bargaining agreements, and company policies. The HR Generalist serves as a key point of contact for employees and managers and supports a positive, compliant, and inclusive workplace.

Payroll Administration

• Process accurate and timely payroll in accordance with company schedules, wage and hour laws, and union agreements.

• Review and audit payroll data, including new hires, terminations, promotions, and pay changes.

• Coordinate payroll deductions, garnishments, and benefit contributions.

• Resolve payroll discrepancies and respond to employee payroll inquiries.

• Ensure accurate and timely entry of employee data into HRIS and payroll systems.

Benefits Administration

• Administer employee benefit programs including medical, dental, vision, life insurance, retirement plans, and supplemental benefits.

• Serve as the primary contact for benefits enrollment, changes, and employee questions.

• Coordinate open enrollment, including employee communications, system updates, and vendor collaboration.

• Ensure benefit plans are administered in compliance with applicable regulations and union agreements.

• Provide benefits education to employees throughout the employee lifecycle.

Leave Management

• Administer employee leaves of absence, including FMLA, state leave programs, workers’ compensation, and company-specific leaves.

• Track leave usage and ensure accurate documentation and approvals.

• Communicate leave policies and employee rights clearly and consistently.

• Coordinate with payroll and managers to ensure accurate leave tracking and pay treatment.

Policy Administration & Compliance

• Assist in the administration and maintenance of employee handbooks, HR policies, and procedures.

• Support compliance with federal, state, local, and union-related employment laws.

• Assist with HR audits, compliance reporting, and documentation as needed.

Union Reporting & Labor Support

• Prepare and submit required union reports, contributions, and documentation accurately and on time.

• Maintain employee records in accordance with collective bargaining agreements.

• Support labor agreement administration, including classifications, seniority, and wage schedules.

• Assist HR leadership with union-related data requests, audits, and inquiries.

New Hire Onboarding

• Coordinate and administer the onboarding process for new employees.

• Conduct new hire orientations, including completion of employment documentation and benefits enrollment.

• Ensure accurate and timely entry of employee data into HRIS and payroll systems.

Partner with managers to support a smooth, compliant onboarding experience.

Educational Requirements

Minimum: Bachelor's degree in Human Resources, Business Administration or a related field

4 years of related experience in lieu of education.

Preferred: SHRM-CP and PHR preferred, but not required.

Experience

Required:

• • 3 or more years of progressive HR generalist experience
  • Hands-on experience with payroll processing, benefits administration, and leave management.
  • Strong knowledge of employment laws and HR best practices.
  • Proficiency with HRIS and payroll systems.
  • Excellent attention to detail, organizational, and communication skills.
  • Ability to handle confidential information with discretion and professionalism.
  • Proficiency in MS Office, including Excel and PowerPoint.

Preferred: Experience supporting collective bargaining agreements.

Communication and Contacts

Regular contact with HR staff, all levels of management and staff, retirees and former employees, union representatives, consultants, and venders to supply or seek information. Requires use of tact and discretion. Presents data and reports to others and/or at meetings.

Benefits Overview
At St. Francis Healthcare System of Hawaiʻi, we believe in sharing the same heart and level of care for our team members as we do for the clients we serve. Our comprehensive benefits are designed with the whole employee in mind. From resources for Professional and Educational development opportunities to an employer matching 403(B) retirement plan, we seek to provide a workplace which helps our team members be their best. Below is a summary of just a few of our employee benefits:

• Medical, Dental, Drug & Vision Coverage
• Flexible Spending Account (for Health and Dependent Care)
• 403(b) Retirement Savings Plan with employer match
• Paid Time Off (PTO) and Extended Sick Leave benefits
• Educational Reimbursement and Professional Leave benefits
• Employee Assistance Program
• Much more!