Human Resources Generalist

Position Overview

We are seeking a highly organized, dependable, and proactive HR Generalist to support our growing service operations. This role oversees day-to-day HR functions, including recruiting, onboarding, employee support, and compliance. You will work closely with field technicians, dispatch, and office staff to ensure HR processes run efficiently and effectively.

Key Responsibilities

• Manage and execute full-cycle recruiting based on departmental hiring requests, partnering with Regional Service Managers, Dispatch, and Office leadership to post roles, screen candidates, and drive the hiring process through completion.
• Coordinate background checks, MVRs, and drug screenings.
• Serve as a primary point of contact for employees regarding benefits, policies, PTO, and general HR inquiries.
• Coordinate new hire onboarding by preparing onboarding documents (I-9, employee policies, employee handbook acknowledgments, and related forms), collecting and providing signed offer letters and required payroll documentation to the Director of Accounting, and assisting Dispatch to ensure employees are set up in operational systems for time tracking and job assignment
• Maintain accurate and organized employee records, ensuring files are audit ready.
• Track technician licenses, EPA certifications, and required safety training.
• Ensure compliance with federal, state, and local employment laws and company policies.
• Assist with workers’ compensation administration, incident reporting, leave management, and return-to-work coordination.
• Manage offboarding processes, including terminations and benefits coordination.
• Provide guidance on employee relations matters, including policy interpretation and corrective actions, ensuring consistent application of company standards.
• Partner with leadership on employee engagement, appreciation initiatives, and retention efforts
• Generate reports and support ongoing HR projects and process improvements.

Qualifications

• 3–5 years of HR or related administrative experience
• Experience supporting field-based or service industry teams strongly preferred.
• Working knowledge of HR compliance and employment laws
• Proficient in Microsoft Office and HR/payroll systems
• Effective communication and people skills

Key Competencies

• Detail-oriented with strong accuracy.
• Highly organized with the ability to manage multiple priorities.
• Sense of urgency and strong follow-through
• Professional, discreet, and able to manage confidential information.
• Adaptable in a fast-paced, service-driven environment

Success Metrics

• Efficient and accurate recruiting and onboarding processes
• Up-to-date licensing, certifications, and compliance tracking
• Organized, audit-ready employee records.
• Strong support for operational hiring needs
• Positive employee experience and timely HR support

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person