Human Resources Generalist

Memphis Country Club, a premier private club founded in 1905, is seeking a Human Resource Generalist to lead and elevate our HR function. This is a unique opportunity to build and shape HR systems, support a team of 150–170 employees, and partner with leadership to create a strong, positive workplace culture.

Key areas of focus include recruitment, employee relations, compliance, benefits administration, and performance management.

Job Description:

Oversees all aspects of recruiting, screening and recommending candidates for employment by club departments. Maintains employee records and assures that applicable federal, state and local wage, workers’ compensation, and related laws are followed.

KEY RESPONSIBILITIES

• Department Development

o Work with the CFO, GM, and AGM to develop the Human Resources department, set clear objectives and goals for the department.

o Develop and refine HR policies and procedures.

o Build hiring, orientation, and training programs.

• Personnel Policies and Procedures

o Assist in planning and implementing club personnel policies and procedures.

o Develop job descriptions, screen candidates, and maintain contact with new hires.

o Stay updated on labor-related laws, regulations, and issues to ensure compliance.

o Partner with leadership on employee relations and performance matters.

• Onboarding and HR Coordination

o Coordinate the onboarding process for new hires in the payroll/human resource system.

o Provide orientation to new employees and assist other departments in developing and implementing orientation and training procedures.

o Develop and implement exit interviews.

• Recruitment and Hiring

o Develop recruitment strategies and generate job advertisements as needed.

o Evaluate potential employees and recommend appropriate candidates to the general manager and/or department heads.

o Develop and execute exit interviews for all employees.

• Employee Resources and Communication

o Review and update information and publications available to employees, such as handbooks, guides, and manuals.

o Provide guidance to line managers on matters related to discipline, discharge, and other employee-related issues.

o Coordinate and file all employee annual reviews.

o Plan and execute employee functions throughout the year with assistance from the Events Manager.

• Benefits Management

o Coordinate health insurance benefits management with employees.

o Assist the CFO with benefits administration, including health insurance and 401(k).

o Lead annual benefit audit reviews and reporting.

• Business Office Coordination

o Supporting staff in daily duties as needed.

o Training in payroll functions.

REQUIREMENTS

o HR experience required. Hospitality or private club preferred.

o Strong knowledge of employment laws and compliance.

o Professional, discreet, and solutions oriented.

o Ability to evaluate potential employees and recommend appropriate candidates to management.

o Proficiency in Microsoft Office, including Excel and Word processing software.

o Experience in maintaining employee records.

o Excellent written and verbal communication skills.

Pay: From $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have any experience in the hospitality field?

Experience:

• Human resources: 3 years (Required)

License/Certification:

• SHRM Certified Professional Certification (Preferred)
• Senior Professional in Human Resources Certification (Preferred)

Work Location: In person