Human Resources Generalist

POSITION SUMMARY

The Human Resources Generalist supports the day-to-day operations of the HR functions at Neighborhood House. This role assists with recruitment, onboarding, employee engagement, benefits administration, recordkeeping, and HR compliance. The HR Generalist serves as a resource for employees and helps foster a positive, inclusive workplace culture that supports the organization's mission and values.

JOB DUTIES & RESPONSIBILITIES

Recruitment and Onboarding

• Assist with posting job openings and coordinating recruitment activities.
• Support hiring managers using HRIS and applicant tracking systems.
• Support new employee onboarding and orientation.
• Maintain recruitment records.

Employee Relations

• Respond to employee questions regarding HR policies, procedures, and benefits.
• Support employee engagement and recognition initiatives.
• Assist with maintaining a positive and inclusive workplace environment.
• Escalate employee concerns to HR leadership as appropriate.

Benefits & Leaves

• Assist employees with benefits enrollment and related inquiries.
• Maintain employee records and ensure documentation is accurate and up to date.
• Support leave administration and employee status changes.
• Help prepare HR communications and informational materials.

Training and Development

• Coordinate employee training sessions and professional development opportunities.
• Track training participation and maintain training records.
• Support performance review processes and employee development initiatives.

Compliance and HR Administration

• Maintain confidential employee files and HR records.
• Assist with ensuring compliance with federal, state, and local employment laws
• Support policy updates and distribution of HR-related communications.
• Prepare basic HR reports and assist with data entry and recordkeeping
• Support with drafting forms, documents, policies and procedures

SUPERVISORY RESPONSIBILITIES

This position does not directly supervise any staff.

REQUIRED SKILLS AND QUALIFICATIONS

To perform the job successfully, an individual should demonstrate the following competencies:

• Strong communication and interpersonal skills.
• Commitment to the mission and values of a nonprofit organization.
• Ability to maintain confidentiality and handle sensitive information.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office365 and willingness to learn HR systems.
• Ability to manage multiple tasks and work collaboratively in a team environment.

Preferred Qualifications

• Experience working or volunteering in a nonprofit organization.
• Proficiency in HRIS (ADP preferred). Familiarity with applicant tracking systems (ATS).
• Experience supporting diversity, equity, inclusion, and belonging initiatives.

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor's degree in Human Resources, Business Administration, Nonprofit Management, or a related field preferred.
• A minimum of three years of experience in Human Resources, administrative support, customer service, ora related field.
• Internship, volunteer, or nonprofit experience is a plus.

REQUIRED CERTIFICATES, LICENSES, CREDENTIALS AND/OR REGISTRATIONS

Preferred Certifications:

• SHRM-CP or PHR certification

PHYSICAL REQUIREMENTS

The physical requirements outlined below must be met to successfully perform the essential functions of this position. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential functions.

Must be able to sit or stand for extended periods, walk short distances, reach above and below shoulder level, bend and stoop to access files, lift/carry up to 50 lbs occasionally, push/pull light objects, and use hands/fingers to operate computer equipment. Requires clear speaking and adequate hearing to communicate effectively in person or over the phone.

ENVIRONMENTAL WORKING CONDITIONS

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

While performing the duties of this job, the employee is occasionally exposed to moderate noise levels typical of an office environment.