Job Title & Specialty Area: HR Generalist (2 openings available)
Department: Human Resources
Location: Dallas, TX
Shift: Monday - Friday, 8A - 5P
Job Type: Remote, with onsite requirements as needed
Why Children’s Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.
Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.
Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.
Summary:
Reporting to the Director, HR Compliance and Shared Services, the HR Generalist (HRG) advances the mission, values, and strategic goals of Children's Health by delivering high-quality, enterprise-wide HR support with a focus on service excellence and operational consistency. The HRG operates within a centralized HR Shared Services delivery model, providing specialized HR support in the areas of Absence Management, Employee Relations, and HR Consulting. The HRG serves as a trusted advisor to managers, employees, HR partners, and other COE's, while providing guidance and support on moderately complex employee lifecycle activities and people issues, ensuring compliance with policies, driving operational efficiencies, and supporting employee engagement efforts.
Responsibilities:
- System Alignment: Serve as the first point of contact for moderately complex HR-related inquiries from employees and leaders across the enterprise. Respond to HR policy, benefit, and leave of absence questions, escalating to specialists as needed.
- Workforce Planning: Support the administration of the employee lifecycle, including onboarding, status changes, transfers, promotions, and offboarding.
- Talent Acquisition and Workforce Strategies: Partner with payroll, benefits, and talent acquisition teams to ensure seamless employee experiences.
- Talent Development and Performance Management: Provide administrative support for performance management, employee recognition, and engagement programs.
- Employee Relations/Compliance: Maintain employee records in the HRIS system ensuring data accuracy and compliance with regulations. Support compliance activities including audits, training, and documentation updates. Maintain confidentiality and integrity in handling sensitive employee data.
- People Technology and Analytics: Assist in generating HR reports and dashboards; analyze data trends to support decision-making; update HRIS system with employment actions. Participate in the implementation and continuous improvement of HR processes and systems.
How You’ll Be Successful:
Other information:
WORK EXPERIENCE
- Minimum of 5 years HR Generalist, Coordinator, or Shared Services experience required
- Excellent verbal and written communication skills required
- Ability to multi-task required
EDUCATION
- Four-year Bachelor's degree or equivalent experience Human Resources, Business Administration, or related field required
LICENSES AND CERTIFICATIONS
- HR Professional Certification (PHR, SPHR, SHRM-CP or SHRM-SCP) preferred
NON-MANAGEMENT SKILLS
- Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
- Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
- Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
- Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
- Develop and use collaborative relationships to facilitate the accomplishment of work goals.
- Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
- Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
- Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
- Effectively manage one's time and resources to ensure that work is completed efficiently.
- Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
- Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed.
- Assimilate and apply new job-related information in a timely manner.
- Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
A Place Where You Belong
We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.
Holistic Benefits – How We’ll Care for You:
- Employee portion of medical plan premiums are covered after 3 years.
- 4%-10% employee savings plan match based on tenure
- Paid Parental Leave (up to 12 weeks)
- Caregiver Leave
- Adoption and surrogacy reimbursement
As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.