Human Resources Manager

When what you Crave is a job that combines creative, challenging and ever-changing work with an experienced, inclusive team committed to create memorable moments every day, only White Castle hits the spot!

We’re America’s first fast-food hamburger chain with more than a century of service to a nation of Cravers. But we’re not satisfied with an impressive past. We’ve got our eye on an even tastier future, and we want you to be part of it! White Castle is always looking for passionate, energetic, results driven people to join our teams, so apply to start your White Castle career today!

The Human Resources Manager role is to be the Team Member Services point of contact for assigned manufacturing plants in the Meat, Bakery and Retail Food (Groups). The incumbent will visit every facility on a scheduled and consistent basis. The responsibilities involve handling the day-to-day personnel issues in the Manufacturing Divisions, as well as the Home Office and Restaurant Division (Regions) as needed, helping to ensure that team members and management are following labor laws and Company policies and procedures, and are satisfied and well-informed. The role will help develop and implement the Team Member Services Department policies, programs, plans and services for the Manufacturing Divisions and assist with the Home Office and Regions as needed. This person will provide assistance and support to Company and Department leadership to ensure timely and successful completion of team member related projects and discovering and addressing issues before they become a larger problem. The TMS Manager will be involved with all disciplinary actions and investigations and have frequent contact with the Division Director and above, as well as Plant Managers. If you are craving a new opportunity and meet the minimum qualifications below – please apply today!

What we are looking for

• Bachelor's degree in Human Resources or related field, a good understanding of general business principles, and a thorough knowledge of Human Resources;
• A minimum of three years’ experience working in a Human Resources function;
• Personal computer experience and an understanding of appropriate software packages;
• Effective communication skills, both oral and written, as well as good judgment and solid people skills providing timely and consistent feedback to Team Members and Manufacturing Division Leadership;
• Subject matter expert in labor laws and remain up to date on any changes;
• Confidentiality is required as this position will have access to a variety of sensitive information;
• Weekly travel to assigned plants as required;
• Bi-lingual abilities (English and Spanish) strongly preferred.

What you will do

• Manage day-to-day personnel issues at the plants;
• Accessible to address team members’ concerns, investigate and resolve complaints; monitor disciplinary actions and investigations;
• Provide guidance to Divisional management on handling team member concerns and encourage communication;
• Travel to all plants (and Regions if necessary) to conduct interviews; or have discussions with team members;
• Assist Team Member Services Department in handling Home Office and Regions’ team member day-to-day team member relations if necessary;
• Through the Division Leadership teams, work with TMS Department and the Training Department in creating, updating, streamlining, and maintaining programs, plans, policies, procedures, training materials and services for the plants;
• Work with Plant Managers and supervisors to find and retain team members for assigned plants; work with temporary agencies if needed;
• Availability for panel interviews for new hires and internal promotions;
• Give guidance in development of job postings and panel interview questions for all available positions;
• Work with Talent and Attraction/Staffing Administrator and ATS partner as needed to support recruitment initiatives;
• Work closely with management and supervisors in the Manufacturing Division to ensure compliance with all applicable labor laws; work with Legal Department, manager, and other members of the TMS Department in resolving any charges of discrimination or human rights violations;
• Conduct audits of all team member files and ensure proper file maintenance and compliance with respect to Company, state, and federal laws;
• Respond quickly and appropriately to any union organizing activities; keep TMS Department and Divisional leadership apprised of issues and activities;
• Proactively recommend plans and programs to reinforce our preference for a union free status; stay on the forefront of union related news and updates in terms of fair labor practices;
• All other duties assigned.

Why work for us? Here’s why!!!

Did you know that over half of the team members at our Home Office have more than 10 years of service at White Castle? Why, you ask? Because in this family owned business, we take care of our team! Check out a few of the many reasons why people crave to work with us:

Programs and benefit eligibility varies based on the average hours worked, location and length of service at White Castle.

• Family owned and operated since 1921
• Dental & Vision Plan
• Medical plans
• Company paid Life Insurance and AD&D (buy-ups available)
• Paid holidays
• Bereavement pay
• Jury duty pay
• 4 Weeks of Paid Vacation in the first year
• Weekly paychecks – YES, WEEKLY!
• 401(k) (100% company match for the first 3% deferred and 50% for the next 2%); all contributions are 100% vested!
• Profit Sharing plan
• Holiday bonuses
• Free parking
• Recognition programs
• Employee Assistance Program
• Tuition reimbursement
• Scholarship opportunities
• Career growth and development
• Hybrid work environment
• Business casual dress code (Yep, we wear jeans every day!)
• Onsite Café with free drinks and food discounts
• Community service opportunities
• White Castle restaurant discounts
• A slide to our lobby
• And much more…

If you meet the minimum qualifications above, APPLY NOW!

White Castle is an Equal Opportunity Employer

REQUIREMENTS

• Bachelor's degree in Human Resources or related field, a good understanding of general business principles, and a thorough knowledge of Human Resources
• A minimum of three years’ experience working in a Human Resources function
• Personal computer experience and an understanding of appropriate software packages
• Effective communication skills, both oral and written, as well as good judgment and solid people skills providing timely and consistent feedback to Team Members and Manufacturing Division Leadership
• Subject matter expert in labor laws and remain up to date on any changes
• Confidentiality is required as this position will have access to a variety of sensitive information
• Weekly travel to assigned plants as required
• Bi-lingual abilities (English and Spanish) strongly preferred

White Castle has a hot and tasty opportunity on the menu with the chance to join a team that truly sticks together. With one in five team members having at least 10 years of consecutive service, a job with White Castle can become more than just a job – it can grow into a lasting and meaningful career. For over 100 years, our family-owned business has been dedicated to satisfying your cravings morning, noon, and night. We’ve perfected our iconic Slider recipe, and are just missing one, important ingredient… you.

In 2014, our Original Slider® was named as Time Magazine’s “Most Influential Burger of All Time”. While delicious, our Sliders aren’t the only ones deserving of awards. In 2021, Fast Company named us one of the “10 Most Innovative Dining Companies,” and we’re proud to be Great Place To Work® Certified™ since 2021 and an honoree on the Fortune Best Workplaces in Retail™ list since 2022.

Your search ends here – we’ve got the career opportunity you Crave! Apply today and Follow Your Crave™!