Human Resources Operations Specialist

Job Title: HR Operations Specialist

Location: Coppell, Texas (Hybrid)

Department: Human Resources

About the Company

QXO is the largest publicly traded distributor of roofing, waterproofing, and complementary building products in the United States. The company plans to become the tech-enabled leader in the $800 billion building products distribution industry and generate outsized value for shareholders. QXO is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth. Visit www.qxo.com for more information.

Overview

The HR Operations Specialist will be responsible for coordinating pre-employment screening processes across the organization. This role will partner with third-party vendors, Environmental Health & Safety (EHS) teams, and HR stakeholders to ensure compliance with background check requirements, Department of Transportation (DOT) regulations, and company hiring standards. The Specialist will also adjudicate screening results in alignment with policy, providing clear communication to Recruiters, HR Business Partners and hiring managers.

Key Responsibilities

Pre-Employment Screening

• Manage end-to-end background check process with external vendors, ensuring timely and accurate results.
• Serve as primary contact for escalations, discrepancies, or delays in screenings.
• Maintain accurate tracking and reporting of candidate screening statuses.

Compliance & DOT Coordination

• Partner with EHS team to ensure DOT-regulated roles meet compliance standards for drug/alcohol testing, physicals, and driving records.
• Monitor ongoing compliance requirements and assist with audits as needed.
• Keep current with federal, state, and local regulations impacting background checks and DOT programs.

Adjudication & Policy Alignment

• Review and adjudicate background check results in accordance with company policies and legal guidelines.
• Document decisions consistently and escalate complex cases to HR leadership when necessary.
• Communicate results and status updates to HR Business Partners, recruiters, and hiring managers.

HR Operations Support

• Contribute to continuous improvement of screening and compliance processes.
• Support HR Operations team with reporting, vendor performance reviews, and process documentation.
• Assist with other compliance-related HR projects as assigned.

Qualifications

• 2– 4 years of HR, compliance, or operations experience; exposure to background checks or pre-employment processes preferred.
• Strong knowledge of federal and state employment laws related to background screening, drug testing, and DOT compliance.
• Excellent organizational skills with the ability to manage high volumes and tight deadlines.
• Strong communication and collaboration skills, with attention to confidentiality and discretion.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and familiarity with HRIS or applicant tracking systems.
• Experience adjudicating background checks or working with DOT-regulated populations.
• Prior experience in a multi-state or large, distributed workforce environment.
• Ability to analyze vendor reports and identify trends or issues.

QXO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.