Human Resources Operations Specialist

Arada is at a defining moment in its People Experience transformation - and this role exists to make sure the foundations are solid. The HR Operations Specialist will join the HR Operations & Transformation team as a hands on execution partner, stepping in at a critical phase to stabilise core HR operations, restore process consistency, and build the data quality and operational discipline that Arada's continued growth demands.

Role Purpose

From HR system data integrity and offboarding governance to attendance management and process documentation, this role covers the heartbeat of day to day HR delivery. It is ideal for someone who takes pride in precision, has a natural instinct for spotting inefficiency and fixing it, and wants to be part of building something - not just running it. If you want your work to directly translate into better employee experiences, cleaner data, and a more effective HR function, this is your role.

Key Responsibilities

• Ensure accuracy, completeness, and consistency of employee data in the HR system - managing data inputs, performing regular audits and checks, and resolving discrepancies to maintain a single, reliable source of truth across the employee lifecycle.
• Manage and maintain employee records throughout the full lifecycle, ensuring files are complete, up to date, and accessible for HR operations, compliance, and reporting purposes.
• Own the end to end offboarding operational process: maintain a real time tracker of all active cases, coordinate checklist completion across HR, Finance, IT, and PRO, and follow up proactively to prevent delays in settlements, documentation, and visa processing.
• Map current HR operational workflows, identify breakdowns and inefficiencies, and contribute structured inputs to support process redesign and standardisation - with a focus on simplification, automation opportunities, and reducing manual effort.
• Support the review and alignment of time management and attendance practices - monitoring leave and attendance data for accuracy, flagging anomalies, and coordinating resolution with HR, line managers, and Payroll.
• Support onboarding process administration - including HR system data entry, document collection, and employee file management - working closely with the Onboarding Specialist.
• Develop and maintain HR process documentation and standard operating procedures (SOPs), supporting a culture of consistent, accountable, and continuously improving HR delivery.
• Maintain operational trackers across key HR activities and provide regular status reports to the Global Head of HR Operations & Transformation, proactively flagging risks, blockers, and exceptions.

Experience Required

• 4+ years of experience in HR operations or HR administration, ideally within a fast paced or high growth organisation.
• Hands on experience with HRIS platforms; familiarity with Darwinbox is an advantage. Comfortable with data entry, data validation, and system navigation across multiple HR modules.
• Solid working knowledge of core HR operational processes: onboarding and offboarding, leave and attendance management, employee records, and HR document management.
• Strong attention to detail and structured follow through - ability to manage multiple operational tasks simultaneously with a clear bias for accuracy.
• Working knowledge of UAE Labour Law, end of service entitlements, and Ministry of Labour compliance requirements.
• Strong communication skills; able to liaise confidently across HR, Payroll, Finance, and directly with employees.
• Proactive mindset with a genuine interest in process improvement and operational efficiency; exposure to HR automation concepts or workflow tools is a plus.
• Bachelor's degree in Human Resources, Business Administration, or a related field.

Success Measures

• HR system data quality consistently maintained at high accuracy levels, with measurable reduction in data gaps, duplicates, and discrepancies across employee records.
• Zero administrative fines or compliance penalties related to HR operations, with all UAE Ministry of Labour obligations and end of service settlement requirements met on time and in full.
• Offboarding cycle times measurably reduced, with all active cases tracked to closure within defined timelines and no settlement or documentation delays attributable to HR process failure.
• Consistently positive employee and manager feedback on HR query responsiveness, process clarity, and the quality of HR touchpoints throughout the employee lifecycle.
• HR operational processes documented, standardised, and actively improved - with at least one process simplification or automation contribution delivered and adopted within the first six months.