Human Resources Representative

Job Description:

Job Title: Human Resources Representative

Location: Topeka, KS

Employment Type: Full-Time

About Capitol Federal

At Capitol Federal Savings Bank , we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve.

Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers.

Position Summary

The Human Resources Representative supports the execution of core HR functions, including employee relations, recruitment, performance management, and compliance. This role serves as a resource to employees and leaders, providing guidance on policies, procedures, and best practices while ensuring alignment with organizational objectives and regulatory requirements.

The position requires strong organizational skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. Success in this role is demonstrated through effective communication, attention to detail, and the ability to manage sensitive matters with professionalism and discretion.

Key Responsibilities

Employee Relations & Support

• Provide guidance to employees and managers regarding HR policies, procedures, and employment practices

• Assist in the investigation of employee concerns and complaints, ensuring timely and appropriate resolution

• Assist managers with routine employee relations matters, performance documentation, and corrective action processes

• Support leave administration, accommodations, and benefits coordination as needed

Recruitment & Onboarding

• Participate in recruitment, interview coordination, and hiring activities

• Assist with extending employment offers

• Support onboarding, offboarding, and employee lifecycle activities

Performance Management & Development

• Support the administration of performance management processes, including reviews and development planning

• Assist in coordinating employee training and professional development initiatives

• Promote employee engagement and retention strategies

HR Operations & Compliance

• Maintain HR records and ensure compliance with applicable laws and organizational policies

• Ensure timely and accurate HR documentation and reporting

• Prepare reports on HR metrics, staffing activity, and organizational trends

• Assist with payroll and benefits administration processes as needed

• Ensure compliance with federal, state, and local employment laws, including applicable Missouri and Kansas regulations

• Support the development and implementation of HR policies and procedures

General Responsibilities

• Partner with HR leadership to escalate complex employee or organizational issues

• Participate in departmental initiatives and process improvement efforts

• Maintain confidentiality of all employee and organizational information

• Perform other duties as assigned

Required Qualifications

Experience

Bachelor’s degree in Human Resources or related. Deep understanding of labor law and employment equity regulations.

Skills

• Knowledge of HR principles, employment law, and best practices

• Strong interpersonal and conflict resolution skills

• Effective written and verbal communication skills

• Ability to manage multiple priorities and meet deadlines

• Proficiency in Microsoft Office and HRIS systems

• High level of attention to detail and accuracy

• Demonstrated ability to handle sensitive and confidential information

• Meticulous attention to detail.

Physical Requirement
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

• Regular in-office attendance required.

Mental and/or Emotional Requirements
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

CapFed® is an equal opportunity employer.

Why Join Capitol Federal?

Capitol Federal offers employees a supportive workplace and opportunities for career growth.

Benefits may include:

• Competitive compensation

• Retirement and savings plans

• Flexible Spending Accounts

• Paid time off and holidays

• Employee Assistance Program

• Health, Dental, Life and Disability coverage

• Parental Leave

• Professional development opportunities

• Career Advancement Pathways

CapFed® is an equal opportunity employer.