HVAC Dispatcher

Hey there! Absolute HeatingAir in Pittsburgh, PA is on the lookout for a dedicated full-time HVAC Dispatcher to join our fantastic dispatching team. With a competitive pay range of $50,000 - $90,000/year, including performance bonuses, and commissions. The right qualified candidate may have the opportunity to work remotely from home. We also offer this dispatching position generous benefits! This includes:

THE PERKS OF JOINING US

You'll work a full-time schedule from 8:00am to 5:00pm, Monday to Friday. Need some flexibility? No problem! We offer the option to start earlier, work later, or even pick up weekend shifts if that suits your lifestyle. As you grow with us, there might even be a chance to work from home.

OUR EXCELLENT BENEFITS AND PERKS

• Health, vision, and dental
• Life
• Short and Long-term disability
• 401K retirement plan
• Profit sharing options
• Bonus structure
• PTO
• Flexible schedule
• Growth opportunities
• Uniforms
• 5-Star reviews
• Team competitions
• Recruitment and job referrals
• Seasonal commitments, and more!

MORE ABOUT US

At Absolute HeatingAir, we pride ourselves on being a leading HVAC service provider in Pennsylvania and West Virginia. With a commitment to excellence and a passion for comfort, we've kept homes and businesses comfortable and efficient for over a decade. Our team is a blend of skilled professionals and friendly faces, all dedicated to providing top-notch service with a personal touch. Join us and be part of a company that values innovation, quality, and customer satisfaction. Together, we create environments where people can thrive. Welcome to Absolute HeatingAir, where your comfort is our mission!

YOUR DAY-TO-DAY AS AN HVAC DISPATCHER

In this dispatching position, your day will start by coordinating schedules and chatting with clients, making sure all service requests are handled smoothly. You'll take inbound calls, create new accounts, and book jobs, always with a smile and a helpful attitude. Throughout the day, you'll follow up on open jobs and estimates, coordinating with your team to ensure everything runs like clockwork. Out bounding to fill the schedule, and to schedule return visits. A dispatch close out process that follows a check list to make sure the technicians close out a job appropriately and meets all of the requirements.

Here's what you need to become our HVAC Dispatcher:

Required:

• Strong dispatching experience and background
  
• ServiceTitan experience is a must. Experience with additional ServiceTitan products is ideal, but the Pro Products are not required

Preferred:

• Experience working in home service trades
• Customer service experience
• Ability to understand performance reports and data
• Experience with Microsoft programs, including Excel and Teams
• Potential to do inside sales and make a commission

ARE YOU EXCITED ABOUT THIS HVAC DISPATCHER?

If this sounds like the perfect fit for you, we'd love to hear from you! Apply now with our 3-minute, mobile-friendly initial application process. Take the first step towards an exciting career with Absolute HeatingAir. We can't wait to welcome you to our dispatching team!