Qureos

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HVAC Operations Manager (AC focused)

Egypt

Thrive with B.TECH on a Journey that defines the essence of your professional evolution through Stability and Security, Continuous Development and Growth, a Well Established Prominent Organization, and a Culture of Innovation and Creativity.

Join us on this exciting journey of growth and innovation!

About the job:

We’re looking for a full-time “HVAC - AC Operations Manager” to ensure the effective planning, execution, and management of HVAC operations while optimizing performance, maintaining compliance, and meeting the highest quality standards in service delivery.


Key Responsibilities:

  • Act as the main contact point for HVAC aftersales service operations.
  • Manage and supervise aftersales teams to deliver outstanding customer service.
  • Work closely with cross-functional teams (Customer Care, Distribution, Outsourcing).
  • Handle customer complaints, feedback, and service cases effectively.

Identify and solve operational pain points to improve efficiency.

  • Monitor and evaluate performance of outsourcing partners.
  • Develop strategies to enhance customer loyalty and service quality.

If you are a proactive leader with a passion for optimizing operations and delivering exceptional service, B.TECH is the place for you.

Requirements

  • Bachelor's degree in Engineering is a MUST.
  • At least 5 years of experience in HVAC operations management.
  • Strong knowledge of HVAC systems and equipment.
  • Proven track record in operational management with experience in project management.
  • Excellent leadership, communication, and interpersonal skills & Management abilities.
  • Knowledge of distribution networks and service outsourcing.
  • Ability to work under pressure and manage multiple teams.

Benefits

Discover the benefits of joining B.TECH: More than just a job

  • Comprehensive health and life insurance.
  • Flexible work arrangements to support work-life balance.
  • Professional development and training opportunities for advancement and career growth.
  • Employee discounts and wellness programs.
  • High performance and rewarding culture.

If you're ready to take your career to the next level and contribute to the success of a thriving organization, B.TECH is the place for you.

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