Hybrid Bookkeeper/Customer Support

Overview
Join our dynamic team as a Hybrid Bookkeeper/Customer Support specialist, where you'll play a vital role in managing financial records while delivering exceptional support to our clients. This position offers an exciting blend of accounting expertise and customer service, empowering you to utilize your technical skills in a collaborative environment. You'll be responsible for maintaining accurate financial data, reconciling accounts, and assisting clients with their inquiries—all within a flexible hybrid work setting that promotes growth and engagement.

Responsibilities

• Manage day-to-day bookkeeping tasks using accounting software such as QuickBooks, Xero, Sage, and Quicken, ensuring accuracy and compliance with GAAP standards.
• Perform bank reconciliations, account analysis, and general ledger reconciliation to maintain precise financial records.
• Prepare and process journal entries, accounts payable and receivable, and payroll transactions efficiently.
• Conduct balance sheet reconciliation and general ledger accounting to support financial integrity.
• Assist clients with their questions related to billing, account status, or technical issues via phone or email, providing clear and professional support.
• Support budgeting activities and contribute to financial report writing to aid strategic decision-making.
• Maintain detailed documentation of all transactions, account reconciliations, and financial reports for audit readiness.

Experience

• Proven experience in corporate accounting or non-profit accounting environments with familiarity in public accounting practices and Stripe payment processor.
• Strong proficiency in accounting software such as QuickBooks, Xero, Sage, or similar platforms; experience with GAAP is highly desirable.
• Knowledge of double entry bookkeeping principles, journal entries, bank reconciliation processes, and account analysis.
• Familiarity with governmental accounting standards and tax regulations is a plus.
• Demonstrated ability to perform account reconciliation accurately while managing multiple tasks efficiently.
• Excellent understanding of financial concepts including debits & credits, general ledger management, and financial report writing.
• Prior experience providing customer support within an accounting or financial services setting is preferred. This role is ideal for motivated professionals eager to leverage their bookkeeping expertise while delivering outstanding client service in a flexible work environment. Join us to contribute your skills in a vibrant team dedicated to excellence!

Pay: $25.27 - $30.43 per hour

Benefits:

• Paid time off

Work Location: Hybrid remote in Laguna Beach, CA 92651