Hybrid Field Operations Administrator

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

HYBRID Opportunity in Northeast, OH

Responsible for providing high level administrative support and partnership to DVP(s) , VP (s) in Field Operations/Operations Administration teams to maximize leader and departmental efficiency. Responsible for maintaining an advanced knowledge of field operations for comprehensive support delivery on banner/leader priorities while ensuring adhering to protocol, process, and procedure.

Responsibilities

• Administrative ownership including coordination of calendars; travel arrangements; meeting arrangement and notes; compiling sales data and reports; review and process travel expense reports; report preparation; memos, documents, presentations; and other correspondence as directed by Field Operations Administration
• Monitor departmental expenses to adhere to department budgets
• Develop and maintain a productive relationship within Store Operations, Operations Administration, and other departments within the company, district managers, and field employees
• Firm understanding & knowledge of organizational policies, practices, and procedures to always ensure appropriate administrative protocol
• Support project managers in the alignment of project resources to drive excellence in project planning, delivery, and closure activities inclusive of lessons learned, knowledge transfer, archiving of documents, etc.
• Generate and receive confidential and sensitive information/files, ensure that information is securely maintained and archived
• Develop and manage project plans associated with operations projects, corporate initiatives, and other field-related projects
• Coordinate day-to-day activities associated with assigned projects to ensure goals/objectives are accomplished and deadlines are met
• Work as liaison among project stakeholders to gather information and move projects forward
• Create and maintain comprehensive project documentation, plans and reports
• Responsible for creation/analysis presentations to Managers/Directors/VPs both verbal and written

Qualifications

• Associate or Bachelor degree preferred or equal equivalent/relevant experience
• 2+ years supporting Vice President or above
• Strong administrative and/or office related experience, project experience
• Must be a self-starter capable of handling multiple tasks with a high degree of urgency in a fast-paced environment
• Complete confidentiality on important business projects
• Strong proficiency in Microsoft Office 365. Written and verbal communication and presentation skills
• Ability to support multiple VPs
• Strong organizational skills with demonstrated ability to multi-task and problem-solve
• Team collaboration and ability to embrace diversity of thought with the ability to work independently

Benefits

We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance:

✔ Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered.
✔ 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year.
✔ Generous Time Off – Recharge with a robust PTO package, plus company holidays.
✔ Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging.
✔ Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning.
✔ Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more!

The salary range for this opportunity is $19.50/hr - $24.75/hr. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.