Hybrid Office Assistant / Dispatcher (HVAC Company)

We are looking for a reliable, organized Office Assistant to help our Office manager support daily company operations. This role is ideal for someone who enjoys customer service, scheduling, and keeping things organized behind the scenes.

This position starts part-time (20+ hours) with the potential to grow into full-time (40 hours) as the company continues to expand.

What You'll Do

• Inventory tracking and management
• Parts warranty processing
• Answer incoming customer calls and assist with scheduling
• Schedule and coordinate service calls with technicians
• Send estimates, invoices, and follow-up communications
• Maintain customer records and update job information in company software
• Assist with dispatching technicians and confirming appointments
• Respond to emails and customer inquiries
• Perform general administrative tasks and data entry
• Help keep operations organized and running smoothly

What we are Looking for

• Strong organization and attention to detail
• Excellent phone and customer service skills
• Ability to multitask and stay organized
• Comfortable using computers, email, and scheduling software
• Ability to work independently in a hybrid/remote environment
• Reliable and professional communication

Preferred (but not required):

• Previous administrative or office experience
• Experience in HVAC, construction, or home services
• Familiarity with scheduling or dispatching technicians
• Inventory management experience

Schedule

• 20–40 hours per week
• Flexible schedule depending on workload
• Some in-office availability may be required

Why Work With Us

• Flexible hybrid schedule
• Growing local company with advancement opportunities
• Supportive and small-team work environment
• Opportunity to grow into a full-time operations or office role

Pay: $20.00 - $24.00 per hour

Work Location: Hybrid remote in Peoria, AZ 85345