IN-Analyst__Learning & Development _ Learning & Development Operations _IFS_Gurugram

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
Operations

Management Level
Specialist

Job Description & Summary
At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

As a talent generalist at PwC, you will focus on providing comprehensive talent support for leaders and guidance for employees, aligning talent strategies with business objectives. Your work will play a crucial role in improving employee retention, development and performance.

Why PWC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more  about us .

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations


Job Description & Summary: Responsible for planning, coordinating, and administering training and development programs within the organisation.  will play a key role in designing, implementing, and overseeing these programs, collaborating with various departments to assess training needs, create engaging content, and measure the effectiveness of learning initiatives 


Responsibilities:

• Lead end-to-end  design, execution, governance, and delivery  of digital and central L&D programs, with a focus on scalability and impact
• Manage internal and external stakeholders, including senior business leaders, to ensure alignment and program success
• Collaborate with learning partners (Coursera, NIIT, Knolscape, external trainers, SMEs) for high-impact VILT and digital sessions
• Continuously  track program effectiveness  and ensure high levels of learner engagement
• Measure capability shifts by comparing pre- and post-ALP performance to track deployment readiness
• Ensure  timely communication, attendance tracking , and escalation of no-shows to drive ROI and accountability
• Support broader L&D strategy including  capability building, leadership development , and innovation initiatives
• Maintain rigorous documentation, ensure compliance with audit and quality standards
• Present program progress and impact in a data-driven, outcome-oriented format to senior stakeholders
• Measure capability shifts by comparing pre- and post-ALP performance to track deployment readiness- Instead of this say- Measure capability shifts by comparing pre- and post-program performance to track program effectiveness
  
  

Mandatory skill sets:

• Fluency in English required; additional language(s) valued
  

HR Ops

Preferred skill sets:

• Microsoft Office Suite and other relevant software
  

Years of experience required:

1-3 years

Education qualification:

BBA, MBA, B.Com, BA, M.Com, PGDM

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Master of Business Administration, Bachelor in Business Administration, Bachelor of Commerce

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills
Learning and Development (L&D)

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Change Management, Communication, Continuous Learning, Data Reporting, Data Storytelling, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Performance Management, Employee Recognition, Employee Relations, Employee Relations Program Development, Employee Retention, Employee Terminations, HR Software, Human Capital Initiatives, Human Capital Management, Human Resources (HR) Consulting, Human Resources (HR) Metrics, Human Resources (HR) Policies {+ 20 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
No

Government Clearance Required?
No

Job Posting End Date