Qureos

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In Room Dining Order Taker

Dubai, United Arab Emirates

The Position

To provide prompt and courteous F&B service to the Hotel s guests.

KEY ROLES & RESPONSIBILITIES

  • Update white board daily (AM).
  • Prepare daily cashiering forms and operational forms.
  • Able to account and handle cash effectively, efficiently, with integrity and follow established and proper Accounting procedures.
  • Complete knowledge of menus and wine lists, and up-to-date information about specialities and menus.
  • Regular check with culinary team for non-availability items.
  • Answer all phone calls promptly and efficiently, using the correct greeting.
  • Carry out correct order taking procedures with recommendations to the guest.
  • Seize opportunity to up sell IRD food and beverage products.
  • Carry out proper cashiering procedures as set by Sofitel standards.
  • The ability to maintain a clean, neat and orderly order taker cabin throughout service.
  • Correct preparation of all necessary operational material in the order taker cabin and in the pantry areas.
  • Reporting of any guest comments to the superior, completing guest preference sheet.
  • Conscientious handling of operating equipment and maintaining the department in a clean and tidy condition.
  • Will write beverage storeroom requisition for approval by IRD Manager.

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