Information Technology

Description/Duties

• Supervise telecommunications engineers, project managers, Communications Project Liaisons, and technicians, assign workloads, review work, provide mentorship, and support professional development.
• Ensure execution of and contribute as necessary to all phases of wireless communications infrastructure and subscriber projects, including research, feasibility studies, requirements, specifications, permitting, construction oversight, vendor coordination and management, and system acceptance testing including radio coverage testing and evaluation.
• Ensure coordination and collaboration with internal City departments (example: Engineering, DoIT, Public Safety, Utilities, etc.) and external Member organizations of the TRWC to align infrastructure projects with broader City and TRWC objectives.
• Ensure timely preparation and evaluation of RFPs/RFQs, manage vendor contracts, actively manage and monitor budgets, and ensure compliance with safety, permitting and other legal requirements.
• Address public concerns regarding wireless communications network impacts and engage with external Public Safety organizations, school districts, and other public entities to explore partnerships and wireless communications network and shared communications site opportunities in collaboration with the TRWC Executive Director.
• Ensure timely troubleshooting and inspections of communications systems at remote locations.
• Advanced-level knowledge of Public Safety Land Mobile Radio (LMR) technologies and architecture including P25, conventional, trunked, simplex, repeated, VHF, 700/800 MHz, microwave, fiber optic, ERCES, and radio site hardening standards and practices with an emphasis on availability, reliability, and resilience of Public Safety LMR networks.
• Experience working in a shared-system cooperative environment to support all Members of the TRWC equally and provide engineering and radio system administrative support to all Members.
• Participate and provide managerial leadership in wireless communications network lifecycle planning, budgeting, and technology road mapping.
• Build an effective working relationship with the TRWC Executive Director and understand there is a dotted-line reporting relationship to the TRWC Executive Director.

• Experience planning, budgeting, managing, and administering shared Public Safety Land Mobile Radio (LMR) systems
• Knowledge of and ability to follow and recommend improvements to TRWC policies and procedures
• Experience planning and executing projects for the growth, expansion, and upgrade of Public Safety LMR networks
• Working knowledge of public safety radio systems, including P25, VHF, and 700/800 MHz bands, and conventional and trunked networks
• Knowledge of FCC rules, regulations, and applicable municipal codes, including ERCES
• Experience leading wireless communications projects from planning through close-out
• Skill in managing project scope, schedule, and budget using tools such as Hive and Microsoft Project
• Experience overseeing wireless communications infrastructure and subscriber systems, including coverage prediction, field testing, failure analysis, and preventative maintenance
• Ability to support high network availability (99.999%) and meet public safety radio coverage requirements
• Experience drafting, administering, and modifying contracts and intergovernmental agreements
• Experience developing and managing operations, maintenance, and capital budgets
• Skill in vendor management, procurement processes, cost control, and contract compliance
• Ability to communicate effectively with technical and non-technical staff, stakeholders, contractors, and public partners
• Ability to build collaborative working relationships and support consensus-based decision-making
• Ability to represent the TRWC in meetings, committees, and other official functions
• Willingness to attend industry conferences, participate in technical committees, and remain current with emerging technologies and regulations
• Knowledge of and ability to comply with applicable safety practices and procedures

Qualifications & Requirements

Employee Values: All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.

Minimum Qualifications Required. Any combination of training, education, and experience equivalent to graduation from an accredited college or university with a Bachelor’s Degree in Computer Science, Management, Public Administration, Project Management, or related field. Extensive (5+ years) experience in IT management or project leadership. Considerable (3 - 5 years) experience in managing, supervising, or leading the coordination and management of large-scale systems or services.

Special Requirements. For this position, an individual receiving a conditional offer of employment from the City of Mesa must pass a background investigation through the City of Mesa Police Department, the Arizona Department of Public Safety, and Federal Bureau of Investigation prior to commencing employment with the City of Mesa (by assignment). Because of the confidential, sensitive nature of information handled, successful completion of a background investigation is required (by assignment). Must possess a valid Class D Arizona Driver’s License by hire or promotion date (by assignment).

Preferred/Desirable Qualifications. Good (1 - 3 years) experience in the area of assignment is desirable. Experience with presentations, project management, team facilitation, budgeting, marketing, advertising, training, asset management, and purchasing are highly desirable. Experience or training in customer service techniques is also desirable.