Information Technology Technician

About Saken Company

Saken is a leading residential compounds management and operations company  based in  Jubail, Saudi Arabia , providing premium living environments supported by hospitality, facility management, and smart technology solutions. Our focus is on ensuring comfort, safety, and efficiency for every resident through innovation and reliable service.

Position:  IT Technician

Location:  Jubail, Saudi Arabia

Type:  Full-Time

About the Role

We are looking for a motivated and detail-oriented IT Technician  to support our  IT Engineer  in managing and maintaining all technology systems across Saken’s residential compounds. The role involves hands-on technical support, system monitoring, and assisting in implementing smart technologies that enhance connectivity and operational efficiency.

Key Responsibilities

• Assist the  IT Engineer  in installing, maintaining, and troubleshooting  servers, routers, switches, and network systems .
• Support residents and staff with  hardware, software, and connectivity issues .
• Perform  regular system checks, updates, and preventive maintenance .
• Monitor and maintain  CCTV, access control, intercom, and smart gate systems  across compounds.
• Ensure consistent and reliable  Wi-Fi and internet performance  in residential and operational areas.
• Provide support for  POS systems, printers, and F&B technology  within the compounds.
• Document all IT activities, asset movements, and incident reports.
• Collaborate with the IT Engineer on system upgrades, integrations, and digital transformation projects.
• Follow IT security protocols to protect company and resident data.

Qualifications

• Diploma or Technical Certificate in  Information Technology, Computer Systems, or Networking .
• 2–4 years of experience in  IT support or technical maintenance , preferably within compounds, hospitality, or facility management.
• Knowledge of  LAN/WAN, routers, switches, and basic server administration .
• Experience with  CCTV, access control, and network-based systems  is a plus.
• Strong troubleshooting, communication, and teamwork skills.
• Ability to manage multiple tasks and work under the supervision of the IT Engineer.

Why Join Saken?

• At Saken, you’ll join a growing organization that integrates technology with lifestyle. Working alongside our IT Engineer, you’ll help maintain the backbone of our smart compound systems, ensuring reliable and secure connectivity for all residents and staff.