Infra Engineer

Position Summary:

You will be responsible for leading and managing system patching including all operating systems installed in TMB infrastructure i.e. (Windows, Linux, and AIX) for Branch/Branchless banking. Knowledge and hands-on experience of patching tools i.e., K-patch/oracle K-splice, Ivanti patch management, Microsoft System center and configuration manager (SCCM)

Duties and Responsibilities:

• Working knowledge of the management of highly available enterprise IT infrastructure and associated systems and support services, including Windows server, Linux and infrastructure services.
• Provide operational support of backup infrastructure and performs daily operations on a Veeam and HP data protector.
• Perform daily monitoring and management of the backup implemented across the TMB infrastructure as per pre-defined policies & procedures.
• Monitor backup jobs, execute restore jobs, troubleshoot failed jobs, and initiate corrective action.
• Provide and analyze daily, weekly and monthly backup reports.
• Review backup capacity and utilization trending.
• Configure and manage backups of IT infrastructure (physical and virtual servers, storage, backup, on-premises, and cloud)
• Work closely with all stakeholders and implement backups as per system requirements for new or existing systems.
• Perform reliable, secure backup and recovery across the enterprise in accordance with TMB policy and procedures.
• Provide system expansion recommendations to support data growth.
• Create and maintain operational documentation as required for all aspects of the data protection service.
• Knowledge of managing HP StoreOnce Backup Appliance, EMC Data-Domain, and Tape Libraries
• Support and troubleshoot backup, recovery and archiving in a large, complex, and widely distributed environment.
• Ensure environment and software compatibility of Veeam solutions to be installed, implemented, and integrated with the existing environment.
• Experience and knowledge Windows Servers, Linux, and IBM AIX Operating Systems
• Experience and knowledge of Patch Management / Configuration Management tools i.e., Ivanti Patch Management, Microsoft SCCM/WSUS for Windows, Oracle K-splice, and RedHat Satellite for Linux.
• Administrative Knowledge of Microsoft Active Directory, Group Polices and PowerShell.
• Coordinate and plan with stakeholders to schedule system updates and patches.
• Plan, lead and manage Application Packaging, Software Distribution, OS Deployment and Patch Management for the enterprise.
• Follow the change management process and take downtime (if required) in CAB to support continuous delivery of vulnerability patching, scheduling and remediation, and reporting across a multi-site network of internal and public-facing systems across enterprise-wide.
• Builds and maintains reports for patch management. Also keep record for patching activities for Internal/External audits, Information Security, and IT Governance
• include compliance against defined SLAs, etc.
• Experience creating, removing, customizing, deploying, modification and automating software packages using Ivanti and SCCM and their reports.
• Distribution of monthly security patches utilizing Ivanti Patch manager, SCCM and WSUS.
• Thoroughly evaluate, validate, and deploy application packages; document and provide evaluation results.
• Create custom test environments to provide proof of concept before implementing into production.
• The incumbent shall be responsible to adhere by easypaisa bank limited Behaviours (Be Respectful, Keep Promises, Always Explore and Create Together) in all aspects of his/her work conduct.
• Responsible for managing compliance risk ‘inherent’ in their day-to-day activities, processes, and systems for which you are accountable. This includes the responsibility of business lines to own, develop, and update systems, policies, processes, and procedures to manage compliance risks inherent in their day-to-day activities.

Direct Reports:

• Unit Manager Infrastructure Enterprise Services and EUC

Role Relationship

Internal

• Operations, Database team and Development
• Information Security, Internal Auditor, IT Governance

External

• Vendor
• External Auditors

Knowledge and Experience

Education:

Degree BS/MS degree in Computer Science or a related subject

Experience:

1-2 years of System Administration, Enterprise Backups and Patch Management

Behavioral Skills & Competencies:

1. Good knowledge over Virtualization Platform (VMWare, Microsoft Hyper-V) and public and private cloud
2. Experience of managing multiple operating systems (Windows, Linux, and AIX)
3. Experience of managing Veeam Enterprise Backups, Ivanti Patch management, Microsoft SCCM/WSUS.
4. System Security & Hardening
5. Technical troubleshooting
6. Knowledge of Servers, Systems Storage and Backups