Inside Sales Coordinator – LED Lighting

Company: Hyglow Industries Limited
Department: Sales & Business Development
Location: Kanjhawala Industrial Area, Delhi
Reporting To: Sales Manager / Director – Hyglow Industries Ltd.
Website: www.hyglow.com

Role Summary:

The Inside Sales Coordinator will be responsible for supporting the sales team by managing customer communication, lead coordination, quotation follow-ups, and order processing for Hyglow’s range of LED lighting products. This role ensures smooth sales operations, customer satisfaction, and effective coordination between internal departments and field sales teams.

Key Responsibilities:

• Manage inbound and outbound calls/emails to generate and qualify sales leads.
• Coordinate with Territory Sales Executives and Area Sales Managers for timely lead follow-ups and closures.
• Prepare quotations, sales proposals, and maintain records of all client interactions.
• Track sales orders, collections, and delivery schedules with internal teams.
• Maintain and update the customer database and sales pipeline in CRM.
• Follow up with dealers, distributors, and institutional clients for payments and reorders.
• Support marketing initiatives such as product launches, promotions, and exhibitions.
• Generate daily/weekly MIS reports for sales progress and pipeline status.
• Ensure customer satisfaction through prompt response and efficient issue resolution.
• Assist in preparing sales presentations and internal communication documents.

Qualifications & Skills:

• Graduate (Preferred: Commerce / Marketing / Electrical background).
• 0–3 years of experience in inside sales, sales coordination roles.
• Experience in LED lighting, electrical, or consumer product industry preferred.
• Proficient in MS Excel, CRM tools, WhatsApp reporting, and email communication.
• Excellent verbal and written communication skills (English & Hindi).
• Strong organizational, analytical, and follow-up skills.

Compensation & Benefits:

• Fixed Salary + Performance Incentives.
• Professional growth opportunities within Hyglow Industries’ expanding network.
• Exposure to leading brands, innovative lighting solutions, and dynamic team culture.
• Training support and recognition for outstanding performance.

Company Address:

Hyglow Industries Ltd.
Khasra No.-143, Plot No.-558,
Kanjhawala Industrial Area,
Delhi – 110081, India
www.hyglow.com

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid time off
• Provident Fund

Work Location: In person