Instructional Designer

About KBS Services

At KBS Services, we strive to implement innovative solutions that empower our workforce and improve operational efficiency. Our Learning & Development team plays a critical role in building the knowledge, skills, and capabilities that support our people and our business.

Position Summary

The Instructional Designer is responsible for researching, designing, and developing effective learning solutions that support organizational goals and employee performance. This role leads the creation of instructor-led, web-based, eLearning, and self-managed learning experiences across a variety of subject areas, including position based training, technical skills, leadership development, compliance, and new initiatives.

The Instructional Designer partners closely with stakeholders at all levels of the organization to ensure training solutions are accurate, engaging, and aligned with business and operational needs.

100% Remote opportunity anywhere in the U.S.

$85-$95K Salary

Key Responsibilities

• Research, design, and develop instructional materials and curricula using adult learning principles and instructional design best practices.
• Create and maintain learning solutions across multiple modalities, including instructor-led training, virtual learning, eLearning, and self-paced content.
• Develop training materials such as job aids, assessments, infographics, presentations, and multimedia assets.
• Partner with business leaders, subject matter experts, and cross-functional teams to gather requirements and ensure content accuracy and effectiveness.
• Utilize Workday Learning to deploy, manage, and evaluate learning content and programs.
• Translate business needs into clear learning objectives and measurable outcomes.
• Evaluate training effectiveness and recommend improvements based on learner feedback and performance data.
• Support continuous improvement of learning standards, templates, and processes.
• Ensure learning content supports compliance, safety, leadership, and operational initiatives as needed.

Required Qualifications

• Bachelor’s degree in Instructional Design, Education, Learning & Development, or equivalent experience.
• Proven experience designing and developing learning solutions across multiple delivery methods.
• Proficiency with Workday Learning (required).
• Bilingual in English and Spanish (required).
• Familiarity with eLearning authoring tools (e.g., Articulate, Camtasia, or similar).
• Strong collaboration and stakeholder management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and deadlines in a fast-paced environment.

Preferred Qualifications

• Experience supporting operational, safety, or compliance training programs.
• Knowledge of facility services industries and operations, including janitorial and exterior services.
• Familiarity with WalkMe, Digital Adoption software